Jobs at Grand Hyatt Grand Cayman Resort & Spa

• Minibar Attendant (Food & Beverage)

  Join our world class luxury resort and spa in the stunning Cayman Islands, where every Grand Hyatt is a destination in itself, offering exceptional dining, elegant event spaces, and a refined guest experience.

• Host (Food & Beverage)

  As the first point of contact for our guests, the Host sets the tone for a welcoming and elevated dining experience. You'll manage reservations, greet and seat guests, and assist both front- and back-of-house teams to ensure seamless service and guest satisfaction. 

• Food & Beverage Manager (Food & Beverage)

  Join our world class luxury resort and spa in the stunning Cayman Islands, where every Grand Hyatt is a destination in itself, offering exceptional dining, elegant event spaces, and a refined guest experience.

• Food & Beverage Server (Food & Beverage)

  As a Food & Beverage Server, you will play a key role in delivering a luxurious dining experience by warmly welcoming and attentively serving our guests. Your professionalism, knowledge, and teamwork will ensure every guest feels valued and enjoys impeccable service. 

• Engineering - Kitchen Equipment Repairs & Maintenance (Engineering/Maintenance)

  Engineering Technician, Kitchen Equipment Repairs & Maintenance

• Engineering Technician, Pool & Water Feature (Engineering/Maintenance)

  Are you ready to take your career in hotel engineering to the Grand level!  At the Grand Hyatt we are looking for individuals to be part of our future engineering team.  You will be part of the most anticipated resort opening on Grand Cayman in years. 

• Engineering - Rooms Technician (Engineering/Maintenance)

  Salary US $ 13.00 to $15.00 per hour, plus gratuitiesAre you ready to take your career in hotel engineering to the Grand level! At the Grand Hyatt we are looking for individuals to be part of our future engineering team. You will be part of the most anticipated resort opening on Grand Cayman in years.We are seeking experienced hotel engineering technicians for the role/s of Rooms Technician within our engineering department. If you consider yourself a dynamic individual who has a passion for excellence and is interested in contributing your talents and skills to our future operations, we would like to speak with you!Job Summary:As a Rooms Technician you are responsible for:• Assisting with the operation, maintenance, service and repair of equipment as assigned.• Participating in the preventative maintenance program, handling guest requests and other work orders as assigned.• Performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc.Education & Experience:• Required to have a minimum of 1 year prior hotel engineering experience.• Trade experience (plumbing, HVAC, carpentry etc) is highly preferred and is very advantageous.• Valid driver’s license required.• Provide a clean police record.• Able to work without supervision.• Communicate well with others in a polite, professional and engaging manner.• Hours of employment will vary and may include hours between 11pm and 7am, 6 days per week including holidays.

• Quality & Training Manager (Human Resources)

  Position SummaryThe Quality & Training Manager plays a pivotal role in maintaining and elevating service excellence across all departments at Grand Hyatt Grand Cayman. This position is responsible for developing, implementing, and sustaining quality assurance programs and training initiatives aligned with Hyatt brand standards, Forbes Five-Star criteria, and the resort’s commitment to delivering exceptional guest experiences.The ideal candidate is a strong advocate for service quality, employee engagement, and operational consistency — driving continuous improvement while nurturing a culture of pride, professionalism, accountability, and the authentic warmth of Caribbean hospitality.Key ResponsibilitiesQuality & Service Excellence

• HVAC & Refrigeration Technician (Engineering/Maintenance)

  Salary US $ 16.00 to $20.00 per hour, plus gratuitiesAre you ready to take your career in hotel engineering to the Grand level! At the Grand Hyatt we are looking for individuals to be part of our future engineering team. You will be part of the most anticipated resort opening on Grand Cayman in years.We are seeking experienced hotel engineering technicians for the role/s of HVAC & Refrigeration Technician within our engineering department. If you consider yourself a dynamic individual who has a passion for excellence and is interested in contributing your talents and skills to our future operations, we would like to speak with you!

• Director of National Accounts (Sales & Marketing)

  This key role focuses on strategic account development, client entertainment, organizing site inspections, and leveraging industry relationships to exceed annual sales goals for rooms, food and beverage and room rental, often requiring 35% travel.

• HR Manager (Human Resources)

  The Human Resources Manager supports the overall HR function of Grand Hyatt Grand Cayman Resort & Spa, with primary responsibility for employee relations, performance management, colleague engagement, HR compliance, and the colleague experience.The role serves as a trusted HR partner to hotel leadership and colleagues, ensuring consistent application of Hyatt policies and full compliance with the Cayman Islands Labour Act and applicable local employment requirements.Main Duties & Responsibilities:1. Lead employee relations matters, including grievances, disciplinary actions, workplace concerns, conflict resolution, and investigations.2. Provide guidance to managers and colleagues on HR policies, employment practices, and the Cayman Islands Labour Act.3. Ensure HR practices and employment decisions comply with Cayman Islands labour requirements and Hyatt policies.4. Support performance management, including coaching, counselling, performance improvement plans, and corrective action.5. Partner with department leaders to promote colleague engagement, recognition, retention, wellbeing, and a positive workplace culture.6. Support the employee lifecycle, including onboarding, probation, transfers, promotions, leave administration, and separations.7. Maintain accurate and confidential employee relations documentation and HR records.8. Monitor employee relations, absenteeism, turnover, and retention trends and recommend appropriate actions.9. Coach managers on effective people management, documentation, communication, and consistent application of HR policies.10. Support the Director of Human Resources with HR initiatives and assume additional HR leadership responsibilities when required.Qualifications:1. Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.2. Minimum 3–5 years of progressive Human Resources experience, with strong experience in employee relations.3. Previous Human Resources experience within the hospitality industry, preferably in a luxury or international hotel environment.4. Strong working knowledge and practical experience applying the Cayman Islands Labour Act and local employment requirements is essential.5. Proven experience handling employee relations matters, including disciplinary actions, grievances, workplace investigations, performance management, and conflict resolution.6. Strong knowledge of HR policies, procedures, and employment best practices.7. Excellent communication, interpersonal, coaching, and conflict-resolution skills.8. Strong judgement, professionalism, discretion, and ability to handle confidential and sensitive employee matters.9. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.10. Proficiency in HR systems, Microsoft Office applications, and HR reporting.At Hyatt, our purpose is to care for people so they can be their best. This role plays an important part in creating a respectful, engaging, and high-performing workplace for all colleagues at Grand Hyatt Grand Cayman Resort & Spa.

• Licensed Massage Therapist (Spa)

  At MERA Elemental Spa, we believe in the profound healing power of intuitive touch and wholehearted service. Our mission is to create a sanctuary where every treatment is guided not only by technique, but by deep listening—to the body, the spirit, and the unspoken needs of each guest. The Licensed Massage Therapist delivers exceptional massage and body treatments tailored to each guest’s unique needs. This role requires advanced knowledge of multiple modalities, a commitment to professionalism, and a deep passion for health and wellness.

• Engineering - Electrician (Engineering/Maintenance)

  Salary US $ 15.00 to $18.00 per hour, plus gratuitiesAre you ready to take your career in hotel engineering to the Grand level! At the Grand Hyatt we are looking for individuals to be part of our future engineering team. You will be part of the most anticipated resort opening on Grand Cayman in years.We are seeking experienced hotel engineering technicians for the role/s of Electrician within our engineering department. If you consider yourself a dynamic individual who has a passion for excellence and is interested in contributing your talents and skills to our future operations, we would like to speak with you!Job Summary:As an Electrician you are responsible for:• Assisting with the operation, maintenance, service and repair of equipment as assigned.• Participating in the preventative maintenance program, handling guest requests and other work orders as assigned.• Performing the job in a safe and efficient manner and performing trade jobs, such as electrical, carpentry, painting, plumbing, etc.Education & Experience:• Required to have a minimum of 5 years electrician experience, hotel experience is very advantageous.• Lutron lighting systems experience desired.• Valid driver’s license required.• Provide a clean police record.• Able to work without supervision.• Communicate well with others in a polite, professional and engaging manner.• Hours of employment will vary and may include hours between 11pm and 7am, 6 days per week including holidays.

• Engineering - Painter & Drywall (Engineering/Maintenance)

  Salary US $ 13.00 to $15.00 per hour, plus gratuitiesAre you ready to take your career in hotel engineering to the Grand level! At the Grand Hyatt we are looking for individuals to be part of our future engineering team. You will be part of the most anticipated resort opening on Grand Cayman in years.We are seeking experienced hotel engineering technicians for the role/s of Painter & Drywall Technician within our engineering department. If you consider yourself a dynamic individual who has a passion for excellence and is interested in contributing your talents and skills to our future operations, we would like to speak with you!Job Summary:Painters are required to sand, prep and apply paint or stain finishes by roller or brush to various surfaces. You must be able to work to a very high standard and without supervision. Position may also be required to work at heights.As a Painter & Drywall Technician you are responsible for:• Assisting with the operation, maintenance, service and repair of equipment as assigned.• Participating in the preventative maintenance program, handling guest requests and other work orders as assigned.• Performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc.Education & Experience:• Required to have a minimum of 5 years’ painter experience, hotel experience is very advantageous.• Drywall repair experience is desired.• Wall Vinyl experience is very advantageous.• Valid driver’s license required.• Provide a clean police record.• Able to work without supervision.• Communicate well with others in a polite, professional and engaging manner.• Hours of employment will vary and may include hours between 11pm and 7am, 6 days per week including holidays.

• Engineering - Landscaper (Engineering/Maintenance)

  Salary US $ 10.00 to $12.00 per hour, plus gratuitiesAre you ready to take your career in hotel engineering to the Grand level! At the Grand Hyatt we are looking for individuals to be part of our future engineering team. You will be part of the most anticipated resort opening on Grand Cayman in years.We are seeking experienced resort landscapers for the role/s of Landscaper within our engineering department. If you consider yourself a dynamic individual who has a passion for excellence and is interested in contributing your talents and skills to our future operations, we would like to speak with you!

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