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Engineer
(Engineering/Maintenance)
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, departmental procedures, and security procedures.
Assist with inventories as scheduled.
Follow maintenance program and cleaning schedule.
Other duties as assigned.
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Front Desk Agent
(Guest Services)
ResponsibilitiesProvide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications
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Night Auditor
(Guest Services)
ResponsibilitiesThe Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.Qualifications
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Guest Room Attendant
(Housekeeping)
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.
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Hospitality Attendant
(Guest Services)
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, food handling procedures, and security procedures.
Assist with inventories as scheduled.
Follow maintenance program and cleaning schedule.
Other duties as assigned.
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Dual Chief Engineer
(Engineering/Maintenance)
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Delegate daily work assignments and review priorities and special projects.
Schedule and perform work in accordance with preventive maintenance program in rooms, coordinating with the Rooms Division Department.
Ensures final inspection of all engineering related work and execution of all work orders.
Performs engineering staff functions whenever necessary.
Ensures all safety equipment is in compliance and working order with federal quarterly/annual inspections to city, state and codes. Maintain knowledge of hotel safety procedures and ensure application of such.
Handle chemicals for designated uses/surfaces, according to hotel requirements.
Perform emergency equipment and machinery repair as needed.
Maintain the proper use, cleaning, maintenance, and storage of all tools.
Exercise safety precautions when working on equipment (use of safety signs, etc.).
Maintains the engineering department’s annual budget.
Carries out supervisory responsibilities that includes interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
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Sales Coordinator
(Sales & Marketing)
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
Maintain knowledge of all hotel services/features and hours of operation.
Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Familiarization with current customers and hotel accounts.
Working knowledge of the front desk and desk operations.
Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.
Ensures communication with General Manager, all other Department Managers, and staff.
Other duties as assigned.
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