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Front Desk Agent
(Guest Services)
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
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Guest Room Attendant
(Housekeeping)
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.
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Laundry Attendant
(Housekeeping)
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cooperates with Managers and Supervisors to complete any requests, as soon as possible.
Uses correct cleaning chemicals, according to OSHA regulations and hotel requirements.
Uses correct personal protection equipment in accordance with hotel policies and procedures.
Sorts, pretreats, washes, dries, irons, and folds linens.
Inspects linens for tears and/or stains and rejects or reclaims them.
Mends and sews linens.
Fills banquet and restaurant linen requisitions.
Delivers guest service supplies to guest rooms.
Processes contract-cleaned linens.
Restocks housekeeping closets and carts.
Provides towel service to recreation areas.
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