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Food and Beverage Manager
(Food & Beverage)
The Food and Beverage Manager is responsible to administer the successful planning, organization, and coordination of all food and beverage activities, while providing exceptional 5-diamond service. Adherence to established policies, standards and procedures are required at all times in order to achieve high levels of customer satisfaction, quality service, compliance with corporate policies and procedures and local regulations while meeting/exceeding financial goals. The Food and Beverage Manager will lead a service team of colleagues to a common goal for the guest, colleague, owner and brand awareness.
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Temporary Palm Court Guest Experience Agent
(Guest Services)
The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality.
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Reservations Coordinator
(Sales & Marketing)
The Reservations Department’s vision is to provide the highest level of excellence and to exceed The Plaza’s Five Star standards. We operate with a professional approach to all tasks, while consistently maintaining internal and external guest satisfaction by anticipating their needs.
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Sales Lead
(Sales & Marketing)
Position Overview: As the Sales Lead at The Plaza Boutique & Eloise™ store, you will play a pivotal role in delivering exceptional customer service and a luxury retail experience within The Plaza Hotel. The Sales Lead is responsible for driving revenue performance, leading and developing the sales team to achieve sales goals, maintaining visually compelling merchandising displays, and ensuring a seamless shopping experience across both in-store and digital channels. Your expertise in luxury retail sales and client engagement will be essential to achieving revenue and product sell-through goals while enhancing the Eloise™ and Plaza experience for guests from around the world.
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Housekeeping Manager
(Housekeeping)
Provide direction and support to Room Attendants and Housemen, ensuring the Housekeeping Department is run in a smooth efficient manner. The Housekeeping Manager is responsible to oversee the day-to-day operation of the housekeeping department in order to maintain the standards of service and cleanliness.
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Night Hotel Manager
(Guest Services)
Reporting to the Hotel Manager, the Night Hotel Manager’s primary function is to manage the nightly operations of the Hotel. He/she acts as the manager on duty to all Guests and personnel. Furthermore, he/she represents the Hotel Manager during his/her absence overnight.
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Assistant Director of Front Office
(Guest Services)
Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts. Showcase your interpersonal strengths as Assistant Director, Front Office, where you will lead, train and recognize your team in support of exceptional guest service!
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Assistant In Room Dining Manager
(Food & Beverage)
The Assistant In-Room Dining Manager oversees the operations and the in-room dining experience for all guests, and ensures guest satisfaction with service, order taking, delivery, as well as menu and beverage descriptions.
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Senior Champagne Bar Manager
(Food & Beverage)
At Fairmont Hotels & Resorts, exceptional service and flavors are the hallmarks of every dining experience. We invite you to develop your leadership strengths as a Senior Food & Beverage Manager of The Champagne Bar – and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.
hcareers.com/the-plaza-new-york/jobs
