Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
This position will primarily be a PM shift.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Handle guest complaints ensuring guest satisfaction.
Assist staff with their job functions to ensure optimum service to guests.
Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures.
Other duties as assigned.

Responsibilities

Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
Qualifications

Minimum one year experience in a similar position. Prior supervisory experience a plus.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Art Ovation Hotel, Autograph Collection

Step into a one-of-a-kind boutique hotel in downtown Sarasota, Florida. Located near Sarasota Bradenton Airport, St. Armands Circle and Ringling College of Art and Design and one mile from the beach, Art Ovation Hotel is an art-inspired hotel unlike any other. Hotel features include the Perspective Rooftop Bar, Overture Restaurant and rooms with stunning views of Sarasota, the marina and Bayfront Park. A year-round outdoor pool and artful interactions not found anywhere else set us apart from the usual hotels in Sarasota. Guests enjoy sketchbooks, coloring pencils and a ukulele in their rooms, and can watch local artists hone their craft in our Artist's Studio. With on-site art installations, performances and workshops, we bring you into the experience. Perks include self-parking, in-room musical instruments, use of two beach chairs with a portable cooler and bike or kick scooter rentals. Art Ovation Hotel is the perfect Sarasota hub for a romantic getaway, family vacation, meeting, wedding or gala.