Jobs at Grand Hyatt Grand Cayman Resort & Spa

• Engineering- Landscaper (Engineering/Maintenance)

  Salary US $ 10.00 to $12.00 per hour, plus gratuitiesAre you ready to take your career in hotel engineering to the Grand level! At the Grand Hyatt we are looking for individuals to be part of our future engineering team. You will be part of the most anticipated resort opening on Grand Cayman in years.We are seeking experienced resort landscapers for the role/s of Landscaper within our engineering department. If you consider yourself a dynamic individual who has a passion for excellence and is interested in contributing your talents and skills to our future operations, we would like to speak with you!

• Engineering- Electrician (Engineering/Maintenance)

  Salary US $ 15.00 to $18.00 per hour, plus gratuitiesAre you ready to take your career in hotel engineering to the Grand level! At the Grand Hyatt we are looking for individuals to be part of our future engineering team. You will be part of the most anticipated resort opening on Grand Cayman in years.We are seeking experienced hotel engineering technicians for the role/s of Electrician within our engineering department. If you consider yourself a dynamic individual who has a passion for excellence and is interested in contributing your talents and skills to our future operations, we would like to speak with you!Job Summary:As an Electrician you are responsible for:• Assisting with the operation, maintenance, service and repair of equipment as assigned.• Participating in the preventative maintenance program, handling guest requests and other work orders as assigned.• Performing the job in a safe and efficient manner and performing trade jobs, such as electrical, carpentry, painting, plumbing, etc.Education & Experience:• Required to have a minimum of 5 years electrician experience, hotel experience is very advantageous.• Lutron lighting systems experience desired.• Valid driver’s license required.• Provide a clean police record.• Able to work without supervision.• Communicate well with others in a polite, professional and engaging manner.• Hours of employment will vary and may include hours between 11pm and 7am, 6 days per week including holidays.

• Engineering- HVAC & Refrigeration (Engineering/Maintenance)

  Salary US $ 16.00 to $20.00 per hour, plus gratuitiesAre you ready to take your career in hotel engineering to the Grand level! At the Grand Hyatt we are looking for individuals to be part of our future engineering team. You will be part of the most anticipated resort opening on Grand Cayman in years.We are seeking experienced hotel engineering technicians for the role/s of HVAC & Refrigeration Technician within our engineering department. If you consider yourself a dynamic individual who has a passion for excellence and is interested in contributing your talents and skills to our future operations, we would like to speak with you!

• Engineering- Kitchen Equipment Repairs & Maintenance (Engineering/Maintenance)

  Engineering Technician, Kitchen Equipment Repairs & Maintenance

• Engineering Technician, Pool & Water Feature (Engineering/Maintenance)

  Salary US $ 15.00 to $18.00 per hour, plus gratuitiesAre you ready to take your career in hotel engineering to the Grand level! At the Grand Hyatt we are looking for individuals to be part of our future engineering team. You will be part of the most anticipated resort opening on Grand Cayman in years.We are seeking experienced hotel engineering technicians for the role/s of Pool & Water Feature Technician within our engineering department. If you consider yourself a dynamic individual who has a passion for excellence and is interested in contributing your talents and skills to our future operations, we would like to speak with you!Job Summary:As a Pool & Water Feature Technician you are responsible for:• Assisting with the operation, maintenance, service and repair of equipment as assigned.• Participating in the preventative maintenance program, handling guest requests and other work orders as assigned.• Performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc.• Cleaning, vacuuming pools, spas and water features including all tiled and plaster surfaces.• Testing and recording water quality as per Hyatt standards.• Maintaining accurate logs of all tests as per Hyatt standards.• Ability to make corrective action using chemicals provided to maintain water quality within required standards.• Cleaning of all Pumps, filtration equipment and strainers or skimmers.• Repairs to pool plumbing and monitoring systems. Individuals must have proven experience and knowledge for the necessary skills for replacing and repairing pool pumps, filters, sanitization systems, heaters, timers, and emergency switches etcEducation & Experience:• Required to have a minimum of 1 year experience of maintaining pools, spa and water features.• CPO certification is desired. If this certification is not already obtained, then you will be required to successfully pass the course and obtain CPO certification within six months of commencement of employment – this will be a pre-requisite.• Ability to successfully carry out repair/s of pool plumbing and monitoring systems. Individuals must have proven experience and knowledge for the necessary skills for replacing and repairing pool pumps, filters, sanitization systems, heaters, timers, and emergency switches etc.• Must be able to swim.• Valid driver’s license required.• Provide a clean police record.• Able to work without supervision.• Communicate well with others in a polite, professional and engaging manner.• Hours of employment will vary and may include hours between 11pm and 7am, 6 days per week including holidays.

• Engineering- Rooms Technician (Engineering/Maintenance)

  Salary US $ 13.00 to $15.00 per hour, plus gratuitiesAre you ready to take your career in hotel engineering to the Grand level! At the Grand Hyatt we are looking for individuals to be part of our future engineering team. You will be part of the most anticipated resort opening on Grand Cayman in years.We are seeking experienced hotel engineering technicians for the role/s of Rooms Technician within our engineering department. If you consider yourself a dynamic individual who has a passion for excellence and is interested in contributing your talents and skills to our future operations, we would like to speak with you!Job Summary:As a Rooms Technician you are responsible for:• Assisting with the operation, maintenance, service and repair of equipment as assigned.• Participating in the preventative maintenance program, handling guest requests and other work orders as assigned.• Performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc.Education & Experience:• Required to have a minimum of 1 year prior hotel engineering experience.• Trade experience (plumbing, HVAC, carpentry etc) is highly preferred and is very advantageous.• Valid driver’s license required.• Provide a clean police record.• Able to work without supervision.• Communicate well with others in a polite, professional and engaging manner.• Hours of employment will vary and may include hours between 11pm and 7am, 6 days per week including holidays.

• Engineering- Painter & Drywall (Engineering/Maintenance)

  Salary US $ 13.00 to $15.00 per hour, plus gratuitiesAre you ready to take your career in hotel engineering to the Grand level! At the Grand Hyatt we are looking for individuals to be part of our future engineering team. You will be part of the most anticipated resort opening on Grand Cayman in years.We are seeking experienced hotel engineering technicians for the role/s of Painter & Drywall Technician within our engineering department. If you consider yourself a dynamic individual who has a passion for excellence and is interested in contributing your talents and skills to our future operations, we would like to speak with you!Job Summary:Painters are required to sand, prep and apply paint or stain finishes by roller or brush to various surfaces. You must be able to work to a very high standard and without supervision. Position may also be required to work at heights.As a Painter & Drywall Technician you are responsible for:• Assisting with the operation, maintenance, service and repair of equipment as assigned.• Participating in the preventative maintenance program, handling guest requests and other work orders as assigned.• Performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc.Education & Experience:• Required to have a minimum of 5 years’ painter experience, hotel experience is very advantageous.• Drywall repair experience is desired.• Wall Vinyl experience is very advantageous.• Valid driver’s license required.• Provide a clean police record.• Able to work without supervision.• Communicate well with others in a polite, professional and engaging manner.• Hours of employment will vary and may include hours between 11pm and 7am, 6 days per week including holidays.

• Kids Camp Supervisor (Recreation/Entertainment)

  As the Kids Camp Supervisor you are responsible for providing oversight and ensuring safety of all participants and direct supervision of children in the resort’s kids programming. He/she assists in creating a fun, safe, and engaging environment for young guests while maintaining the highest standards of service and professionalism consistent with the brand.

• Spa Concierge (Spa)

  The Spa Concierge plays a central role in providing seamless, gracious, and anticipatory service to every guest of the spa. This position is responsible for booking and confirming appointments, greeting and escorting guests, delivering accurate information regarding spa services and products, and assisting in the overall daily operation of the spa. The Spa Concierge serves as a welcoming face and voice of the Spa and sets the tone for a guest’s entire experience.

• Accounting Clerk (Finance/Accounting)

  Join our world class luxury resort and spa in the stunning Cayman Islands, where every Grand Hyatt is a destination in itself, offering exceptional dining, elegant event spaces, and a refined guest experience.Job SummaryThe Accounting Clerk is responsible for the accounts payable, accounts receivable, Income Auditor, Payable as well functions as well as General Cashier at the hotel, as applicable; ensuring invoices are received and/or processed on a timely basis, responsible for handling all the hotel deposits in accordance with Hyatt Standards. In addition, The Accounting Clerk also assists the Property leaders with the administration of the accounting area, including Accounts Payable, Human Resources and Payroll.Education & Experience• Minimum of 1–2 years of relevant accounting or clerical experience, preferably within a hospitality or hotel environment.• High School diploma or equivalent required.• College course work in related field helpful.• Experience in a hotel or a related field preferred.• Ability to focus on details and resolve numerical problems,• Ability to communicate (written & verbal) in English with guest, management, and employees.• High level of customer service skills a plus.• Prioritize, organize, and follow up, maintain confidentiality of pertinent hotel data.• The ideal candidate must understand and operate Excel and other computer programs with ease.• Supervisory Experience: No supervisory experience.• License or Certification: NoneJob Duties & Responsibilities• Approach all encounters with guests and employees in a friendly, service-oriented manner.• Maintain regular attendance in compliance with Hyatt standards, as required by• scheduling which will vary according to the needs of the hotel.• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working as per Hyatt standards.• Always comply with Hyatt standards and regulations to encourage safe and efficient hotel operations.• Ensure hotel billing is processed and mailed in a timely fashion.• Make phone calls to all new billings and outstanding accounts to keep Accounts Receivable Aging in line with the property Accounting LSOP’s.• Generate an aging report as directed by the property/Corporate Office.• Maintain a filing system for direct billing.• As directed by department leaders, assist the Property Accountant with Accounts Receivable team.• Assist the Property Accountant with the administration of Accounts Payable including processing invoices for payment and maintenance of the checkbook accounting system.• Participate in credit meetings and give status of accounts if needed.• Assist the Property Accountant with the administration of Human Resources issues, including processing payroll administration and distribution of paychecks.• Assist with other accounting duties as directed by the department leaders.• Assist with filing of Accounting Paperwork.• Interacting and occasionally having unsupervised contact with guests and/or colleagues• Access and control to sensitive areas in the hotel premises, including bank reconciliation and proprietary financials.• Appropriately handle and manage confidential information including proprietary and trade secret information and access to information technology systems.• Secure and archive required payroll records for the appropriate length of time per state, federal, and company guidelines.• Secure and archive required payroll records for the appropriate length of time per state, federal, and company guidelines.• Handle inquiries and provide information to employees and managers/supervisors on payroll matters, tax issues, benefit plans, and collective bargaining agreement provisions.• Complete batch adjustments to payroll.• Adjust basic settings in time clock system (e.g., employee schedule, time clock restrictions) and correct punches.• Input employee total sales and tips into payroll system.Assists Management• Assist management in preparing payroll of hourly employees (e.g., ensure accuracy, adjustments, and distribution).Working with Others• Support all co-workers and treat them with dignity and respect.• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.• Develop and maintain positive and productive working relationships with other employees and departments.• Actively listen to and consider the concerns of other employees, responding appropriately and effectively.Physical Tasks• Enter and locate work-related information using computers and/or point of sale systems.• Move, lift, carry, pull, and place objects weighing less than or equal to 10 pounds without assistance.General Finance and Accounting• Audit statistical, financial, accounting, auditing, or payroll reports and tables.• Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.Additional Responsibilities• Attend operational departmental standups or meetings if required to share common information’s to the team.• Ensure compliance with company and hotel policies, including safety and operational standards.• Perform other duties as requested by the Director of Finance/Assistant Director of Finance.Working Conditions/EnvironmentThe following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

• Recreation Manager (Recreation/Entertainment)

  As a Recreation Manager you are responsible for leading the Pool, Beach and recreation operations of the resort. The recreation manager must set and maintain the highest levels of guest experience, drive cabana experience, coordinate daily resort activities and contribute to the achievement of the department’s financial goals.

• Director of Owner Relations (Operations)

  Job Summary:The Director of Owner Relations is responsible for overseeing the daily operations of the hotel-managed residences, ensuring an exceptional level of personalized service to Residence owners and guests while protecting the property’s operational, financial, and brand standards. This leadership role works in coordination with resort’s operations and accounting team to guarantee a seamless luxury residential experience. Key Responsibilities: 1. Serve as the primary liaison for residence owners, addressing inquiries, concerns, and requests promptly and professionally. 2. Deliver the highest level of personalized service, proactively anticipating owners’ needs to enhance satisfaction and retention. 3. Partner with the Reservations Team to allocate units for residence owners in accordance with the Residences Management Agreement. 4. Collaborate with the Accounting Team to ensure accurate billing, timely statements, and clear communication with owners on financial matters. 5. Collaborate with the hotel’s executive committee and department heads to ensure cohesive operations and shared services. 6. Enforce residential policies and procedures to maintain property standards, safety, and security. 7. Monitor and manage the financial performance of the residences, including operating budgets, expense control, and strata billing (where applicable). 8. Coordinate and support residential events, social gatherings, and community-building initiatives. 9. Oversee and resolve property maintenance issues in collaboration with Engineering and Housekeeping to maintain the highest standards of upkeep. 10. Maintain accurate homeowner records, service logs, and confidential documentation. 11. Ensure compliance with local regulations, health and safety standards, and hotel brand guidelines. Education & Experience: 1. Minimum 2 years’ experience as Director of Residences, Residences Manager or a comparable leadership role within a luxury or lifestyle hotel/resort.  2. Strong understanding of hotel operations at management level, with demonstrated proficiency in Front Office and Reservations operations 3. Strong understanding of Forbes/ AAA standards is mandatory.  4. Must be able to work with and understand financial information and data, and basic arithmetic functions.  5. In depth understanding of Opera and reservations platforms is a must. Knowledge of Owner Relations is preferred. 6. Must be proficient in Windows Operating Systems, Company approved spreadsheets and word processing.  7. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.  8. Flexible schedule, able to work evenings, weekends, and holidays when needed.  

• Spa Director (Spa)

  The successful applicant will be responsible for the short and long-term planning and day-to-day operations of the hotel Spa. They will effectively plan and manage to achieve Guest, employee and owner satisfaction. Partner with Senior Management and staff to develop and recommend budget, marketing plans and objectives and manage within approved plans.RESPONSIBILITIES:1. Direct and supervise all Spa staff. Proactively develop recruitment strategies and activate appropriately with the support of Human Resources and Accounting Support. Promote teamwork, Associate motivation, and morale.2. Responsible for meeting budgeted profit goals, set and maintain budgeted revenues and expenses with assistance of Resort Manager and Director of Finance.3. Always comply with property standards and local regulations to encourage safe and efficient spa operations that is service oriented.4. Develop, implement and maintain operational procedures and systems with guidance from Resort Manager to assure operational consistency and efficiency. Ensure direct reports communicate and follow through on necessary objectives and policies.5. Responsible for “internal” and external marketing; expand existing customer base and generate referral business. Participate in trade shows, community events, and business partnership outreach.6. Provide, evaluate and update training of staff. Facilitate monthly meetings and represent department in hotel meetings as necessary.7. Effectively manage Spa payroll, departmental checkbook and prepare financial and managerial reports as required.8. Manage vendor relationships to ensure value purchasing and appropriate supply levels.9. Handle all guest requests in a friendly, efficient and courteous manner.10. Perform special projects and other responsibilities as assigned.11. Travel is required for meetings, training, conferences and task forces.REQUIREMENTS:1. A four-year college degree or equivalent experience.2. Minimum three years of employment as a Spa Director in a Luxury Spa. Preopening experience preferred.3. Advanced certification in spa therapies.4. Strong Microsoft Office skills including Word, Excel and Outlook a must. Proficiency in English a must.5. Must work well in stressful, high-pressure situations. Ability to multitask, efficient and well organized, and able meet deadlines.6. Energetic, enthusiastic and motivational.7. Strong organizational and leadership skills.8. Flexibility to work.9. Must be able to live and work in Cayman Islands.SALARY:Salary will be commensurate of experience. Benefits include health insurance, pension plan, and paid vacation in accordance with Cayman Islands Labour Laws.

• Catering Sales Manager (Sales & Marketing)

  The Catering Sales Manager, reporting to the Director of Events & Catering, is responsible for generating and managing catering business for the hotel through proactive sales, exceptional client service, and seamless event coordination. This role oversees the planning, contracting, and execution of weddings, social events, corporate meetings, and special functions, ensuring each event reflects the property’s standards of excellence and hospitality.

• Pastry Chef (Chefs/Kitchen)

  The Pastry Chef is a senior leadership position responsible for the overall management and creative direction of the pastry and bakery department at Grand Hyatt Grand Cayman. This includes oversight/prepared of all dessert, bakery, chocolate, and showpiece production across all outlets and banquet operations. The Pastry Chef ensures consistent five-star quality, innovation, and efficiency, while leading, training, and inspiring the pastry team in alignment with the brand's luxury standards.

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