Top 7 types of hotel management jobs
If you’re seeking a management position in a hotel, you have a choice between different areas of specialization. Each hotel department has a need for managers to run the department and supervise a team of employees. Management positions in core departments like sales or food and beverage are essential for the smooth operation of a hotel, and these jobs show up frequently in job listings.
A property manager oversees the day-to-day operations of a hotel and reports on the hotel’s business performance to the area manager or regional manager. This role usually requires at least three years’ experience in management, and a degree in business or accounting could be a plus. Property managers earn an average salary of $47,000, according to PayScale.
A sales manager works to reach out to contacts and secure new accounts for the hotel, as well as to promote repeat business from past clients. Employers generally expect a few years of sales experience, and they may prefer candidates with a bachelor’s degree. PayScale reports that the average hotel sales manager salary is $45,000.
Food and Beverage Manager
A food and beverage manager sources supplies, schedules and trains staff, and develops menus. This manager also monitors the costs of food and staff expenses to maintain profitability. Candidates should have a few years’ experience in food and beverage operations, for example, as an assistant food and beverage manager. Candidates with bachelor’s degrees or certifications in food safety may be preferred. PayScale reports that a food and beverage manager can expect to earn an average of $46,000.
Front Office Manager
The front office manager oversees guest check-in and check-out and responds to guests’ requests and complaints. This manager also supervises the night auditor. Experience as an assistant front office manager may be preferred, although a few years’ experience in another managerial role might be an acceptable substitute. PayScale finds that the average salary for a front office manager is $40,570.
Like a property manager, a general manager is responsible for a hotel’s operations and for keeping the business on track financially. Candidates should have at least a few years’ management experience, and employers sometimes prefer those with a college degree. The average salary for a hotel general manager is $53,835, PayScale finds, but this can significantly increase depending on the market and type of hotel you're managing.
The housekeeping manager trains staff, monitors inventory, and ensures that housekeeping standards are met. This position usually requires three years of housekeeping experience and a few years of managerial experience. Employers sometimes prefer candidates with CPR certification. The average salary of a housekeeping manager is $39,860, PayScale reports.
A banquet manager directs banquet events, supervises staff, ensures safety, and ensures that the event budget is followed. This job usually requires at least two years’ experience in food and beverage operations, and managerial experience may be preferred. This can be a physically demanding role, so candidates must be able to lift and carry heavy objects such as serving equipment. The average salary for a banquet manager is $45,778, according to PayScale.