Hotel Front Desk Agent Jobs in Los Angeles
Los Angeles is home to hundreds of hotels, accommodating 50 million visitors a year! There’s so much to see and do in the surrounding areas of Hollywood, Burbank, Santa Monica, and Beverly Hills and all those guests need somewhere to stay. Hcareers is a great place to find the most listings for front desk agents, full time or part time, in the LA area.
LA is well-known for its role in the TV and film industry. Of course, many guests come to enjoy the sunny beaches, take in the sites and enjoy the diverse culture and food scene in the city. Hosting customers from all over the world requires a front desk agent to have a special understanding of superior customer service and you can expect to make an average of $11.66/hour up to $15.78/hour depending on your hotel. Speaking another language is a plus and will likely give you an edge on the competition.
Opportunities are available for part-time and full-time front desk associates. Offering to work weekends and holidays is one way to get started on a part-time basis. You are the guest’s first point of contact and are responsible for creating a pleasant and memorable stay at your hotel. Top employers in the area include large, national hotel chains, small boutique hotels and special resort properties.
No matter the venue, employers are looking for front desk clerks, night auditors and front desk supervisors in the Los Angeles area that can fulfill core job responsibilities, such as:
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Register guests, collecting all necessary information (dates, contact info, payment, etc)
- Welcome guests to the property
- Respond to complaints in a professional manner
- Be patient, use active listening skills
- Have excellent communication skills
- Be flexible in shifts and holiday/weekend hours
Career advancement can be swift in hospitality. Opportunities for front desk supervisor, concierge, event coordinator or accounting representative are some of the paths available to you. As a night auditor, you already have accounting experience that is a good fit toward an accounting manager position. Front desk agents that are ready for a supervisory role will train new agents and manage schedules as well as take a more active part in resolving guests’ disputes.
Search the job listings at Hcareers today to find the best opportunities for Front Desk Agents in LA and apply for your next adventure.