Front Desk Agent Jobs in San Francisco
San Francisco is a destination for tourists from all over the world. Over 10 million visitors stayed overnight in the city (of which nearly 3 million were international guests) and over 25 million visited the general area. It’s an area that’s breaking tourism records year after year. There is a constant need for Front Desk Agents, part-time and full-time and you can find those front desk agent jobs in San Francisco on Hcareers.
Guests come to enjoy the cosmopolitan vibe of the city and it’s surrounding ethnic neighborhoods. It’s a foodie’s paradise along with plenty of museums, wine bars, music, sports and sights to keep any visitor busy.
Front Desk Clerks should have a special understanding of customer service and be sensitive to cultural differences. You can expect to make an average of $11.66 to $18.63, depending on the hotel and its location. Having a second language is a big plus and will give you an edge on the competition.
Part-time and full-time front desk associates who are willing to work weekends and holidays will have a better shot at getting started in the best hotels. You are the guest’s first point of contact and your job is to create a memorable stay at the hotel. Employers are typically large hotel chains, small boutique inns and special resort properties.
Regardless of what type of hotel or inn, employers are seeking front desk clerks, night auditors and front desk supervisors in the San Francisco area who have the following skills:
- Proficiency in all check-in and check-out tasks
- Ability to manage online and phone reservations
- Register guests, accurately collect the appropriate information (dates, payment, preferences, etc.)
- Be warm and welcoming when guests arrive
- Respond professionally to complaints
- Use active listening skills to solve problems and be patient
- Be a clear communicator
- Flexibility with your shift schedule
Careers can advance quickly in the hospitality industry. Some of the paths open to Front Desk Agents include front desk supervisor, concierge, event coordinator or accounting representative. Night auditors can move into accounting manager positions and experienced front desk associates may take a greater role in resolving guests’ disputes and training new agents.
Hcareers has extensive job openings listed for Front Desk Agents in the Bay Area. Take a look and get started today.