6 bad work habits to ditch in 2018
Everyone has some bad habits. You know you should put a stop to them, but sometimes you slip up without meaning to. But it’s worth tackling bad habits, especially at work, because a habit that interferes with your job performance can hold your career back. See if you have any of the following bad habits—and resolve to end them for good.
1. Running late for meetings
Chronically running late for meetings appears unprofessional and can give supervisors the idea that you’re not a reliable worker. It can also inconvenience your colleagues if they have to wait for you or fill you in on missed information. If possible, set up an alarm on a computer or phone to remind you of meetings fifteen minutes before they’re scheduled to start, and aim to show up a few minutes early.
2. Ignoring the dress code
Hotels need their employees to present a consistent image, which might connote luxury or simply professionalism depending on the type of property. In any case, flaunting the dress code can undermine your employer and can also be confusing to guests, who expect hotel employees to look the part. Try to adhere closely to your dress code, and if you’re not sure whether a particular item is acceptable, ask before wearing it to work.
3. Being inattentive to guests
Dismissing guests’ questions, forgetting requests, or simply neglecting to ask guests if they’re enjoying their stay can come across as rude and unhelpful. Failing to respond to guests can mean lost business for your employer and complaints on review sites. Hospitality is all about providing outstanding service to guests, so if you don’t make guests a priority, you won’t advance in this industry.
4. Making personal calls or texting
Using your phone for personal reasons can distract you from your job, waste time, and appear irresponsible to your supervisor and to guests. Although there may be a few exceptions, like if there’s a medical emergency in your family or if your employer has very relaxed policies, in general you shouldn’t be on your phone at work. Remind friends that you’ll be in touch with them once you get off your shift, and make a commitment to avoid unnecessary calls.
5. Arguing with coworkers
No individual employee can provide a stellar guest experience all by herself; hospitality requires effort from an entire team. If team members are bickering with each other, that hampers your company’s ability to function. Make sure you speak to coworkers respectfully and discuss differences in a mature way. If there’s a dispute that you can’t resolve on your own, ask your manager for help rather than allowing the disagreement to escalate into an argument.
6. Doing the minimum amount of work
You may have slow days at work, but then there are days when there’s a special event, a convention, or guests who ask for a lot of extra assistance. On the busier days, some of your coworkers are putting in extra work. If you don’t make an effort to join in, your colleagues won’t think of you as someone they can count on. Don’t try to skate by on the minimum amount of work you could do.