10 career mistakes to avoid making in 2018
The beginning of a new year is the perfect time to take an honest inventory of your professional life and re-evaluate both your strengths AND weaknesses so that you can enjoy a more successful 2018 with some new ideas and strategies to move your career ahead. It’s a great time to ensure you’re not making a critical career mistake or continuing on a path that could hold you back. Below is some advice to help you plan for a strong start in the New Year. Make sure you're not doing these 10 things that might be keeping you from advancing in 2018:
1. Don’t coast: If you know your job inside and out and are doing it well, it’s tempting to remain comfortable by doing the same things the same way, every day. That’s not a terrible thing, but it keeps you from learning and growing and others (like your boss) may be noticing that, too. Make sure you’re doing something every day to push yourself to try or do something new.
2. Not keeping your skills current: It’s very important to keep up with trends and new technologies in the hospitality industry – it’s a dynamic space and things change quickly. You don’t want to be seen as someone who can’t keep up.
3. Thinking things will stay the same: Clearly, when everything is going well, it’s easy to think it will continue forever. Any job can end at any time and for any reason. Be prepared by always doing your best and keeping up with your professional networks and colleagues in the business.
4. Wasting energy on the wrong things: Let’s face it. It’s easy to focus on the day-to-day challenges and get mired down with busy work. But you need to remember to be strategic. Work on the things that bring results and focus on the values of the company. Keep the long view and remember your goals.
5. Always thinking there’s another, better job out there: Don’t be the person who is always thinking the “grass is greener” somewhere else. A pattern of job hopping every few months does not reflect well and can make you appear uncommitted and unable to work through changes and new challenges. If you are planning a move, take your time and do your homework.
6. Not listening: The best way to give superior customer service and solve a guest complaint is to “actively listen.” That means you’re taking the time to understand the problem, get the details and figure out if you have the authority to fix it. When guests are frustrated or upset, they want to feel heard, and active listening goes a long way toward solving the problem.
7. Failure to follow up: Once you’ve committed to a course of action, be sure you follow up to ensure the guest’s satisfaction. Don’t miss a chance to go above and beyond to make your guest feel important and ensure he/she will return in the future.
8. Don’t stay in your job simply because you’re afraid of change: While it’s not good to be a serial “job hopper,” you also don’t want to pass up an opportunity to grow because you fear change. Be positive, take your time to evaluate your options and have the confidence to take the next step.
9. Moving to a new job “for the money:” Yes, money is important and it’s often how we “keep score” when we’re evaluating our success. However, there are other reasons to accept a new position that will pay off long term. Instead, consider if it’s meaningful at this time to have more time off, enjoy more flexible hours, seize an opportunity to manage or a chance to broaden your skills. Make sure you’re negotiating for something you really want or value.
10. Don’t limit your networking to your industry or your current colleagues: Be sure you keep in contact with a wide variety of people who help you stay in touch with changes in the region, new trends, as well as economic developments and give you valuable feedback.