Most In-Demand Job Skills in 2018
When looking for a new job, people spend a lot of time (on their resume and in the interview) emphasizing the hard skills they learned in school or through past job experience. Of course it’s important to have the abilities and knowledge needed for a particular job, but don’t forget to highlight the really important soft skills you bring to the position and why it makes you a great candidate for the job.
No matter what job you’re seeking, you have to successfully interact with others. Employers are looking for candidates that exhibit strengths in both types of skills. If you have a bad attitude, can’t get along with others and are unable to communicate or work well with your team, you won’t be successful no matter what hard skills you bring to the job.
Here is a list of the most desirable skills for interviewing and securing the offer:
1. Being a team player: You have to be able to get along, be cooperative and also act in a leadership role when necessary. Show that you can step up and take charge, help out a teammate, pick up an extra shift or be willing to take on a new role when it means the whole team will benefit.
2. Communicate effectively: There really is no substitute for being able to communicate clearly and concisely. That also means having appropriate body language and being a good listener, writing well and creating mutual understanding.
3. Self-awareness: Understanding your own strengths and weaknesses and being able to solve your own problems is a critical skill in the workplace. It’s important to be able to focus on what makes you happy in your career and how that will help you pursue your goals in the future.
4. Ability to learn: Be willing to learn about a lot of different things as well as stay informed in your job and industry. Read, watch videos, take a class… when you have a little bit of knowledge about a lot of things, you’re ability to solve problems really expands.
5. Sales skills: Let’s face it, everyone is in sales, especially in a customer service industry like hospitality. Having the ability to persuade others is a valuable skill and will help you land the best opportunities.
6. Social skills: In hospitality, you’ll come across a wide variety of guests from all over the world. Being able to connect to others in a meaningful way not only keeps your customers happy, but helps you build a network of colleagues who enjoy working with you and will promote/endorse you.
7. Critical thinking/Problem solving: A large majority of hiring managers believe candidates lack these skills. If you can show the employers that you can work independently and find solutions to everyday problems, you’ll be a well on your way.
8. Leadership: Good leaders are always in demand. Show the hiring manager how you’ve contributed in the past by taking on the responsibilities of a leader. If you’ve led a volunteer group, been a mentor or managed a project, share the results in the interview.
9. Organization/Time management: Being organized helps you be more productive. When you know what needs to be done and are able to prioritize your work, you’ll accomplish more in a shorter time and be able to help others, learn something new or simply stand out from the crowd.
10. Attention to detail: Show that you’re actively listening to what’s required, able to obtain and process the information needed and follow up to ensure you get the results you wanted.
11. Confidence: When you’re prepared and satisfied that you have the skills that you need, you exude confidence which enables your supervisor, colleagues and guests to believe in what you’re saying.
12. Business understanding: Understanding how the business works, how revenue is generated and what it takes to be successful helps you do your job with a deeper sense of how you fit into the big picture. That informs your decisions about customer service, efficiency and ultimately, your career path.