Jobs at Art Ovation Hotel, Autograph Collection

• Convention Setup (Catering/Banquet)

  Responsibilities Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Banquet Setup: Set up all meeting rooms to the specifications of the event order. This includes physical activity in transporting heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms. Supply and replenish meeting rooms with clean glasses and water. Break down all meetings where meetings have concluded and return to storage closet so the room will be available to reset for the next function. Following attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. This includes vacuuming & general upkeep.

• Front Desk Agent (Guest Services)

  Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications

• Front Desk Lead (Guest Services)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Proficiently screen and transfer calls to the appropriate extension. Greet and interact with internal and external guests in a genuine warm and friendly manner. Maintain the integrity of the guests' privacy, including confidentiality of personal information. Respond promptly to questions, concerns, and special requests. Follow-up to ensure the guest is satisfied. Maintain knowledge of room types, hotel amenities, features, hours of operation and area attractions. Expected to listen to all guest complaints. Properly and professionally handle all complaints and if required, seek assistance from leadership. Log guest requests and concerns according to the standard operating procedure. Communicate with departments in a timely manner. Logs packages delivered to the hotel.  Carefully handles all emergency situations. Other duties as assigned.

• Guest Room Attendant (Housekeeping)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Handle guest complaints ensuring guest satisfaction.  Maintains standards of quality and cleanliness throughout daily assignments.  Observes all house and safety rules, housekeeping room procedures, and security procedures.  Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.  Returns and restocks cart at end of shift.  Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned.

• Line Cook (Chefs/Kitchen)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Creates and designs new and unique menu items.  Assists the Executive Chef in the establishment of department budgets and the adherence to budget guidelines. Ensure that all food and beverage products are consistently prepared and served according to hotel standards. Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the culinary preventative maintenance programs. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the kitchen areas, associates, and guests.

• Kitchen Supervisor (Chefs/Kitchen)

  Maintain and strictly abide by state sanitation/health regulations and hotel requirements.  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists with training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Handle guest complaints ensuring guest satisfaction.  Other duties as assigned. Responsibilities Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications.  Assist with the direction, training, and monitoring performance of kitchen staff.  Maintain organization, cleanliness and sanitation of work areas and equipment. Qualifications Minimum one year of experience as a line cook; prior supervisory experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.  High school graduate or equivalent, certification of culinary training preferred. Safe food handling certificate. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus.

• Pool Bar Back (Food & Beverage)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.  Maintains and abides by standards and procedures for operations and safe working conditions in the department.  Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.  Other duties as assigned.

• Perspective Cocktail Server (Food & Beverage)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.  Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.  Other duties as assigned.

• Tzeva Host / Hostess (Food & Beverage)

  Courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service. Assist in preparing the restaurant for service and always maintaining the cleanliness of the room. Take, record, and confirm reservations as specified in the department’s standards. Assist in monitoring the guests' needs and all phases of the operation. 

• F&B Outlet Supervisor (Food & Beverage)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.  Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.  Responsible for responding and handling guest related issues pertaining to the department.  Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.  Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned.

• Night Auditor (Guest Services)

  Be available to work a flexible schedule, including weekends, holidays, and overnight hours.

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