From Morse code and telegrams to MSN and Myspace, communication is an important part of our past, present and future. Today, email is one of the most popular ways to keep in touch—at home, at school and at the office.
“Email has replaced several older methods of business communication—including letters and, in some cases, telephone calls. It is difficult to communicate the tone of the message—and often it is misinterpreted,” says Kate Laing, Humans Resources Manager, of Pacrim Hospitality Services, Inc.
“That is why it is important to keep emails succinct, to use professional, rather than casual language, and to refrain from overusing capitals, and other symbols—as they have started to develop negative connotations (such as yelling or swearing).”
Make your first impression turn into a fulfilling position in the hospitality industry. Remember that the person you’re emailing could end up being your boss!