Fast-paced, edgy and energized environment, competitive salaries, fantastic benefits, profit sharing, opportunities to advance to management, training programs and no experience necessary, all within a rapidly growing industry where the concept of downsizing is practically nonexistent? Sounds like a dream job, but in this case it is not too good to be true. If you are enthusiastic, outgoing and enjoy customer service you may well qualify for any or all of numerous entry level positions in the gaming industry - and all of the benefits that go along with them.
Casinos, which just a few years ago existed only in Nevada and New Jersey, are springing up everywhere since statutes governing them have been relaxed. At least 35 US states allow some form of gambling and the Canadian Government has embraced the industry for its employment opportunities and tremendous economic boost derived from increasing tourism.
Gaming is "very much a growing industry in British Columbia so there are lots of opportunities within our company," says Emily Henderson, a Senior Recruiter with British Columbia's Great Canadian Gaming. "People start in at entry level and are able to work up to management or senior level employment." Henderson said that Great Canadian Gaming's salaries are definitely competitive and benefits include medical insurance, extended care insurance, dental insurance, life and disability insurance, pension plan, profit sharing, employee discounts, and an employee and family assistance program.
As far as qualifications are concerned, Henderson said, skills gained in other hospitality related jobs are transferable to casino jobs. Any kinds of customer service training or certifications are a bonus, but she emphasized that in many cases there is no experience necessary to access a casino career. "It's all about attitude and customer service," Henderson said, and understanding the 24/7 lifestyle. Great Canadian Gaming will often train from the ground up, Henderson said, noting that an ability to work with numbers is important for some jobs such as card dealer, slot attendant or cashier. Entry level card dealers, for example, go through a 4-5 week Canadian Gaming Institute training course before they hit the casino floor.
What kinds of jobs are available and where do you find and apply for them? On the Internet, of course! Hcareers, which specializes in hospitality industry employment, is the sole recommended job board for the Canadian Gaming Association. Hcareers currently has listings for:
Hcareers makes breaking into the casino job scene easier than ever with a free job seeker account. You can search job listings online, post your resume, complete online applications and even set up a Job Detective to s time to check out casino careers.