In a perfect world, interviews would always be scheduled
weeks in advance, giving you more than enough time to get your best business
suit dry-cleaned, conduct extensive research on the company, and get three
different versions of your “elevator pitch” down pat.
In reality, that’s just not the way it usually works. Once
the chain of events that can lead up to a job interview is set into motion, the
situation often escalates rapidly. You may sit next to a foodservice industry
executive at a Saturday night dinner party, only to be asked to show up bright
and early Monday morning for a job interview. Or maybe a former supervisor will
mention your name when the night auditor at a local hotel suddenly skips town,
leaving management desperate for a qualified replacement.
Regardless of the reason, last-minute interviews are often a
fact of life. This is especially true in the hospitality industry, with its long
history of rapid growth, ongoing turnover, and an international network of
job-hopping insiders. The most successful job hunters are those who make the
most of their connections, using the industry grapevine and word-of-mouth to
create opportunities where none may have previously existed.
The downside of this approach? Well, you may have to train
yourself to be ready to ace an interview at a moment’s notice. This sounds like
a daunting challenge, but if you get into the right mindset, it’s definitely
doable. If you’ve been reading a lot of how-to books about interviews, you
might think short-term interview success is an impossible feat, since most of
the job search literature out there focuses on long-term, carefully-planned
employment hunts. Just stick to these simple guidelines, and you can be on your
way to wowing your future employer in less than 24 hours.
- Dress for Success.
You probably won’t have time to spend hours in the dressing room
contemplating the perfect interview outfit, so select the most
business-like ensemble in your closet and drop it off at the one-hour dry
cleaners. Do as much as you can to get your look boardroom-ready, but don’t
spend too much time on every minute detail.
- Connect with Your
Contact. If you can,
try to speak with your contact at the organization the day before the
interview. You can frame the conversation as a courtesy confirmation, but
try to get as much information as possible about the interview, the
atmosphere at the company, and what they expect from potential hires.
- Be an Online Sleuth.
The Internet is your best friend during last-minute interview
preparations. Use a search engine to turn up all the information you can
about the company. Don’t limit your investigation to the company’s web
site -- check out the archives of local newspapers, business magazines,
food or lodging review sites, anything you can think of. Use the
information you find to formulate a dozen intelligent, thoughtful
questions about the organization. According to Mary Ellen Templeton,
author of Help! My Job Interview is
Tomorrow!, this is the most important step you can take to improve
your chances of interview success.
- Devise Different Ways to
Highlight Your Achievements. Unless you have a crystal ball,
you can’t predict exactly which questions your interviewer will ask. But
what you can do is spend a few
hours crafting the overall message you want to convey in the meeting. PR
professionals call these bullet lists “talking points.” Select six or
seven accomplishments, skills, and experiences that you think best encapsulate
your qualifications and brainstorm several different ways to discuss them.
That way, you’ll be prepared to get your message across no matter which
approach the interviewer decides to take.
- Don’t Stress…and Get
Some Rest! Believe it or not, there is such a thing as too
much preparation, even when you only have a short time to get ready for an
interview. Do enough so that you feel confident and self-assured, but not
so much that you’re weighed down with data and pre-planned speeches. And
don’t stay up until the wee hours doing last-minute prep work! Go to bed
as early as possible so that you’ll look -- and feel -- rested and
energetic in the interview. Good luck!