General Manager - Sheraton Ferncroft

Sage Hospitality Resources, LLC

US - MA - Danvers

Contact
Company Name: Sage Hospitality Resources, LLC
Title: Electronic User
Fax: (303) 595-7219
Mailing Address: 1512 Larimer St., Ste. 800

Denver, CO, US 80202
Contact Type: Employer
Job Details
Job Description: Job Type: Full-Time

Post Date: 09/25/2009

Job Description:

Welcome to the Sheraton Ferncroft
Featuring the Coco Key Water Park
A revitalized gem, the Sheraton Ferncroft has completed a multi-million dollar renovation that enhanced existing architectural features and introduces new amenities for our guests to experience.

Located 30 minutes North of Boston, the Sheraton Ferncroft was designed for comfort. Our 366 guest rooms and suites are well-appointed and spacious.

Savor fresh American cuisine at the TradeWinds Restaurant a casual elegant dining experience.

TradeWinds Lounge is a warm and inviting atmosphere with two seating areas divided by a fireplace, our walnut-wood bar serving your favorite cocktail to domestic and international beer, scotch, whiskeys and wines.

Relax in our Starbucks? and enjoy high-quality, freshly brewed coffees, Italian style espresso beverages and lattes. Expertly crafted. Always satisfying.

Atlantis Sport Club: Health and fitness is important to most travelers. Continue your workout regiment in our fully-equipped fitness center complete with sauna, steam room, Olympic size indoor swimming pool and changing facilities. Scenic trails also surround the property for long walks or jogging.

Spa de Mar: A visit to our full service AVEDA spa and salon will compliment any stay at the Ferncroft. Select from various services such as hair, make-up, manicure, pedicure, massage or facials. Wedding and bridal parties welcomed.

CoCo Key Water Resort, the ultimate amenity is our 65,000 sq. ft. indoor water resort featuring the Key Quest Arcade and Wet Rooster Bar. For access to the water park, ask about upgrading to a water park package prior to arrival. To learn more visit

GENERAL PURPOSE

Overall management responsibility for the operation of the hotel including profitability, guest service, product quality, and overall cleanliness and maintenance of the hotel property. Operation of the hotel will be within the framework of approved annual budget, annual marketing plan, annual capital expenditure plan, annual wage plan, and always within the framework of all Company policies and procedures.

SPECIFIC RESPONSIBILITIES

Executive Committee

Lead the Executive Committee utilizing a participative style: be readily available and effectively communicate with each member, coordinate the operation of each individual's department and special projects, and assist in identifying problems and solutions. Guide the committee in dealing with the hotel's problems and opportunities in order to best serve the financial interests of the property.

Operating Budget

Development of annual operating budget which will serve as an operating plan and define required levels of achievement. Assure achievement of annual budget in revenues, costs and profits through accounting diligence and expenditure controls and proficient accounting practices.

Departmental Objectives

Set written priorities and key objectives for each department head quarterly including action plan and completion date. Follow up to assure successful implementation and follow-through and take corrective action in the event of failure to meet assigned objectives.

Forecasting

Monthly forecasting of operating staff and cost expenditures. Business planning in line with forecasted sales and costs including guidance to department heads.

P & L Statement Critique

Monthly review of financial statement in order to correct problems, assure spending is in line and to plan for future business. Review and approve all expenses in "other expense" categories in all departments. Regularly review all major expenses to assure that monies are wisely expended.

Staff Relations

Develop a high level of esprit de corps and loyalty to the hotel and to the company in order to reduce turnover and increase employee morale. Communicate, counsel and assist in staff development. Be visible and available to all hourly personnel in accordance with the Company's open door policy. Attend monthly department employee meetings whenever possible.

Staff Evaluation

Conduct performance appraisal and personal development plans for management staff. Identify substandard performance of individual managers and outline improvement action, including taking corrective or disciplinary measures.

Staff Hiring

Assure level of experience, knowledge and ability to meet job requirements of all hotel management.

Cost Controls

Review controls and assure adherence at all times in order to protect the hotel's property/assets.

Wage and Salary Administration

Review all wage and salary increases assuring compliance with wage scales and compensation philosophies as outlined in the Company's management manuals.

Future Business

Quarterly review of future bookings of room nights and banquet sales, early identification of weak periods, implementing yield management practices.

Pricing

Quarterly review of pricing including review of cost increases and competitive pricing in room rates, restaur
Job Requirements: Must have advanced knowledge in the following areas:
hotel accounting principles
food and beverage operation, catering
hotel maintenance and repair
hotel housekeeping and general cleaning
personnel management
sales and marketing for rooms, food and beverage
front office procedures
yield management
hotel safety and security

Post high-school coursework in hotel administration/hospitality industry acquired through accredited college or business school, seminar and workshop attendance preferred

Previous experience as General Manager or Assistant General Manager at a similar size and type of
hotel, previous experience as Department Head at same facility.

Sage Hospitality Resources is one of the nation's leading hotel management and development companies, specializing in management and development of full service and limited service hotels nationwide. We are recognized as an innovative leader in the industry as an operator, employer, developer, and investor. In every business activity, Sage is focused on its vision - "To be recognized by our customers as the best in our business."

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace, perform pre-employment substance abuse testing and criminal background screening.
Management Position? Yes
Entry-Level Position? No
Work Permit Needed? Applicants who do not already have legal permission to work in the United States will not be considered.
Job Available: Immediately
Industry Categories : Hotel/Resort
Position Categories : Administration, Hotel Manager - General Manager, Hotel Manager - General Manager(Asst.)
Compensation
Salary Range:
Bonus Plan? No
Accommodation? No
Other:

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