Job Summary
Front Desk Agent/PBX Operator
The Power of One®
The "Power of One" is the key component of the Omni Hotels' company culture: it's the way we work.
Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code. Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.
Job Description
This position is responsible for ensuring appropriate
check-in and check-out procedures for our guests and
providing service that is courteous, professional and
exceeds the guest's expectations.
Job Requirements
Prior front office experience preferred
Prior customer service experience required
Must be able to work on feet for long periods of time.
Must live within a 50 mile radius of the hotel.
Must be able to work weekends and holidays