Orchid Court Host / Hostess
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Job Details
Host / Hostess
As a Host/Hostess with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.
Hotel Overview: The Fairmont Orchid Hawaii is a luxury AAA four-diamond Kohala Coast oceanfront resort with white sand lagoon, Hawaiian Spa Without Walls, golf, extensive meeting facilities, year-round children's program, five restaurants and tennis, all serviced with Aloha. We are currently looking for new colleagues to join our 'Ohana and share that Aloha here at The Fairmont Orchid, Hawai'i.
Summary of Responsibilities:
Reporting to the Orchid Court Manager, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer a professional, friendly greeting and engaging service
* Understand the Server's tasks in the outlet
* Understand shift end reports in the outlet and the POS system
* Assist guests regarding food and beverage menu items in an informative and helpful way
* Have knowledge of all menu items, garnishes, contents and preparation methods
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
As a Host/Hostess with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.
Hotel Overview: The Fairmont Orchid Hawaii is a luxury AAA four-diamond Kohala Coast oceanfront resort with white sand lagoon, Hawaiian Spa Without Walls, golf, extensive meeting facilities, year-round children's program, five restaurants and tennis, all serviced with Aloha. We are currently looking for new colleagues to join our 'Ohana and share that Aloha here at The Fairmont Orchid, Hawai'i.
Summary of Responsibilities:
Reporting to the Orchid Court Manager, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer a professional, friendly greeting and engaging service
* Understand the Server's tasks in the outlet
* Understand shift end reports in the outlet and the POS system
* Assist guests regarding food and beverage menu items in an informative and helpful way
* Have knowledge of all menu items, garnishes, contents and preparation methods
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
* Previous service experience an asset
* Previous Point of Sale System experience an asset
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
* Constant standing and walking throughout shift
* Occasional lifting and carrying up to 20 lbs
* Occasional kneeling, pushing, pulling
* Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Candidates must be currently authorized to work in the United States.
* Previous Point of Sale System experience an asset
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
* Constant standing and walking throughout shift
* Occasional lifting and carrying up to 20 lbs
* Occasional kneeling, pushing, pulling
* Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Candidates must be currently authorized to work in the United States.
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
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No
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Hotel/Resort
Host(ess)