POSITION FOCUS
Search for, respond to and handle any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety and security of the hotel's assets, guests, and employees. This will be an overnight position working normally from 11PM to 7AM.

SERVICE CULTURE FOCUS
To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.

ESSENTIAL RESPONSIBILITIES
? Patrol all areas of the property including outside parking lots on a regular basis.
? Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
? Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.
? Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
? Complete the necessary security forms to document losses of property or personal injury to guest or associate.
? Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
? Conduct investigations of security incidents.
? Enforce the 'No Solicitation Policy' of the property.

OTHER RESPONSIBILITIES
? Maintain security of hotel key system; issue and receive keys.
? Escort and witness cash handling as needed.
? Assist in shipping and receiving operations.

SUPERVISORY DUTIES
None

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and criminal background checks.

Competencies

Energy and Drive
Energetic and takes initiative, persistent in pursuing and completing tasks, strives to exceed expectations

Strategic Skills
Proficient in required job skills and knowledge. Intelligent in grasping and integrating new information. Active learner with strong curiosity. Natural instincts and insight for finding the best solution to unclear issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.

Personal and Interpersonal Skills
Welcoming and warm personality, engages easily, actively connects with others, genuinely caring and compassionate, visibly demonstrates desire to understand others, creates confidence and trust with others, socially aware of self and others, is known for communicating the right message at the right time, utilizes a variety of approaches and communication techniques tailored to each situation, facilitates consensus in groups, comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.

Operating Skills
Is effective in prioritizing work, consistently budgets time and processes to create maximum efficiency with minimum disruption or redundancy, is time sensitive, understands how work and processes fit in with other departmental or organizations priorities or objectives, is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.

Courage
Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.

Knowledge/Skills
Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse. Ability to communicate through a portable radio. May require a second language. Excellent hearing required to communicate with guests, employees, managers, use radio. Excellent vision required for emergencies, visual safety inspections. Excellent speech communication skills required to communicate with guests, employees, managers, use radio Excellent comprehension and literacy required to complete reports, logs.

Abilities
Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation. Bending/kneeling would be necessary in administering CPR and First Aid. Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building. Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators. No driving required.

Education/Formal Training
High school education or equivalent experience.

Experience
Minimum two years prior experience in loss prevention.

Material/Equipment Used
Use of portable radio, telephone, copy machine, computer

Environment
Work inside 85% of shift, 15% of shift. Abnormal temperatures -summer 110 degrees; winter -10 degrees.