Donohoe Hospitality Services (DHS) is an independent hotel management company that manages full-service and limited-service hotels under the Marriott, Hilton and Intercontinental Hotels Group brands. Currently, Donohoe Hospitality Services manages and has under development over two thousand hotel rooms representing $500 million in hotel assets and is ranked in the top thirty-five management companies nationally by total revenues. DHS is a wholly owned subsidiary of The Donohoe Companies, Inc.

The Donohoe Companies (TDC) is an organization that has a history of business success and civic achievement in the District of Columbia, Maryland and Virginia. Founded in 1884, TDC has grown to be one of the largest (ranked in the top fifty) private companies in the metro area. At Donohoe, we've known for over 120 years that it's our employees that have made us one of the oldest and most stable private employers in Washington, D.C.

Here at Donohoe Hospitality Services, we bring our own high standards of quality to the table; we invite you to bring yours!

Full-time employee benefits include: 401K w/ employer match, medical, dental, vision, leave time, guestroom discounts, trade discounts, training and more.

DHS is an equal opportunity employer.

Donohoe Hospitality Services is always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply.

INCOME AUDITOR

Position Summary:

The Night Auditor is responsible for auditing, balancing and consolidating departmental ledger accounts, prepare various hotel operating reports and handle the requests and transactions of the hotel guests.

Essential Functions:

1. Post all daily room and outstanding charges.
2. Balance all revenue totals of cash and credits against revenue report.
3. Verify and prepare registration cards for arriving guests.
4. Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff.
5. Take, modify and cancel guest reservations.
6. Check in/out guests according to hotel and/or brand standards.
7. Deal with inquiries, requests and complaints from guests. Coordinate with other departments to fulfill guest special requests.
8. Notify housekeeping and maintenance of any reported problems with guestrooms and hotel grounds.
9. Handle all guest questions and inquiries about hotel and local surroundings.
10. Create and/or print required reports.
11. Verify each front desk shift’s transactions.
12. Finalize transactions completed during the day including completing a daily income report and daily F&B Revenue Report.
13. Maintain cleanliness of Front Office area.
14. Perform cashier duties, cash travelers’ checks. Post phone charges and other miscellaneous charges to guest accounts.
15. Follow in-house procedure to help ensure the security of guests and employees. Know hotel emergency procedures.

Additional Responsibilities:
1. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
2. Employees are required to adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.

Education and Experience:

- Previous hotel experience.

Skills and Abilities:

- Good communication and interpersonal skills.
- Ability to maintain control and composure in difficult situations and exhibit good judgment.

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