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About Concord
Concord Hospitality Enterprises Company is an award winning hotel management and development company. Through the combined efforts of over 2,600 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in. Job Description Summary Starwood (Sheraton) Experience preferred. PSCT Certified helpful. Administers, directs, and controls the operations of the Human Resources Department. Coordinates and directs the recruitment, processing, and orientation of qualified applicants for all positions. Monitors performance appraisal system, ensures record keeping, individual and group counseling, benefits administration, department intercommunication, and wage and salary administration. Monitors compliance with established personnel policies and procedures. Acts in concert with the management team as directed by need or the General Manager. Responsibilities Other duties may be assigned - If available, trains all associates in the Human Resources department how to perform their job duties to the best of their abilities while in accordance with established objectives, policies, and procedures. - Keep open communication between managers and associates. - Provides disciplinary action when, and if, necessary. - Provides associates with the tools they need to perform their jobs. - Takes immediate actions on problems that are encountered in the Human Resources department. - Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. - Maintains accurate associate records including personal data, tax information, performance reviews, accrued benefits, wage and salary information. - Administers and maintains accurate records of necessary federal, state, and local reports as required by the applicable laws, franchise SOPs, and Concord/local SOPs. - Coordinates the property effort for union avoidance. - Maintains accurate records and reports all OSHA information required by law. - Oversees the administration of accurate record keeping with regard to immigration laws. - Responsible for generating annual department budget and monitors period profit and loss statement. - Monitors associate insurance and benefit programs and ensures availability to eligible associates. - Conducts annual wage and benefit survey according to Concord Hospitality guidelines. - Monitors department salary and hourly wage structure. - Assures timely processing of claims for unemployment and workers compensation claims. - Monitors use of performance appraisal programs and ensures consistent, legal, and appropriate use of the program. - Analyzes staff needs and prepares appropriate recommendations. - Recommends and implements appropriate training programs to include train the trainer and development training. - Coordinates Management Orientation Program. - Develops and implements general Orientation Program and reviews associate handbook for all staff. - Counsels with associates ensures compliance with Concord Hospitality Guarantee of Fair Treatment and Open Door Policy. - Conducts exit interviews for all terminated personnel. - Responsible for proper job posting procedures. - Oversees Associate Relations Programs service award banquet, associate picnic, etc.. - Analyzes property turnover and retention figures. - Develops and monitors associate communication system newsletter, bulletin boards, etc. - Interviews and hires new personnel as needed. - Reviews and approves all reviews, hires, job transfers, warning notices, counseling sessions, and terminations. - Evaluates staff performance on a ninety day, and annual basis. - Conducts self to reflect the high standards of professionalism within the Concord Hospitality organization. - Learns, understands, and refers to the Standard Operating Procedures. - Reports accidents, injuries, near-misses, property damage or loss to supervisor. - Reports substandard unsafe conditions to supervisors. - Knows department fire prevention and emergency procedures. - Follows safety and security procedures and rules. - Adheres to all policies and procedures. - Project enthusiastic, optimistic, helpful attitude. - Provides for a safe work environment by following all safety and security procedures and rules. - Assist other Leadership Team members and/or managers when needed. - Each associate will be required to follow the rules as found in the Concord Hospitality Associate Handbook. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace. |
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