Luxury Resorts is a dynamic collection of hotels and resorts dedicated to an entirely new definition of luxury. Innovative in approach, we embrace the energy and spirit of each of our coveted destinations and their unique surroundings. We artfully combine a distinct style and modern conveniences with personalized yet unobtrusive service, to create inviting backdrops of absolute comfort. From bustling urban centers such as New York and Los Angeles to timeless resort locales like Boca Raton, Telluride and Montego Bay, we offer exceptional experiences and extraordinary memories.

* Provide the luxury level of service at all times
exceeding expectations

* Arrive to work on time and in cleaned pressed
uniform

* Work sales floor ? Achieving stores monthly and
annual goals

* Oversee shop daily shop?s operation

* Responsible for opening and closing procedures

* Responsible for all monies handled during shift
document overages and shortages and report $10

* Maintain store appearance and visual displays

* Maintain inventory levels, re-order basics

* Prepare shop?s bi-annual inventory process w/
Inventory Control Mgr.

* Input Purchase Orders for new orders and re-orders

* Vendor set-up info in Rio Retail System

* Attend retail meetings, communicate information to
staff

* Monthly: transfers, open retail items, open to buy
reports

* Weekly: discount reports to director

* Check undetermined merchandise in central receiving

* Communicate product knowledge to sales staff

* Communicate retail dept information to Sales
Associates from staff meetings

* Train new hires following Waldorf Astoria Training
Plan

* Train and enforce on service culture

* Maintain and improve SALT scores

* Enforce Uniform and Grooming standards

* Enforce hotel policies and procedures

* Attend training sessions including supervisors
training

* Address staff issues and document when necessary

* Order operational supplies

* Suggest new products

* Provide guest w/ quality gift-wrapping service

* Practice safety standards and report all unsafe
conditions

* Maintain knowledge of Today of Boca - daily

* Read and maintain knowledge of Boca Club Life ?
monthly

* Recap sales monthly and provide holiday sales to
Retail Office

EOE/M/F/V/D

Good verbal & written communication skills required.
Have a good knowledge of computerization ?typing, letter
composition, data entry and word processing experience
with Microsoft Word and Excel.
Understand/speak/read/write English fluently. Excellent
communication skills. Personal appearance & grooming
commensurate with the position. Able to function as a
representative of the Retail Department. Have the
ability to work independently, maintain confidentiality,
use the available resources in problem solving, and
defuse potential situations. Must be able to walk,
stand, sit, stoop or bend for duration of shift [at
least (8) hours]. Occasionally lift/carry up to 20 lbs.