The Power of One®

The "Power of One" is the key component of the Omni Hotels' company culture:  it's the way we work.

Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code.  Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.

Job Description

¨ Responsible for assigned shift, assisting in overall
management.
¨ Supervise and coordinate assigned shift.
¨ Assist in overall supervision of the department as
outlined in manager's job description.
¨ Check staff punctuality.
¨ Order daily supplies.
¨ Handle guest comments and complaints.
¨ Ensure guest satisfaction.
¨ Stay on the floor during peak hours.
¨ Observe, teach, and correct staff's service.
¨ Monitor each guest experience.
¨ Examine food preparation.
¨ Examine beverage presentation.

¨ Assist manager in:

* Scheduling

* Forecast weekly

* Forecast monthly

* Completing weekly payroll

Job Requirements

Assist to ensure proper training and supervision of all
personnel, to deliver prompt, courteous service in a
manner that complies with Omni Food and Beverage
standards and company policies and procedures.