Catering & Events Manager
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Job Details
Catering & Events Manager
At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Catering & Events Manager, where you will liaise between multiple departments to meet the needs ? and exceed the expectations ? of your clients.
Hotel Overview: The Fairmont Orchid Hawaii is a luxury AAA four-diamond Kohala Coast oceanfront resort with white sand lagoon, Hawaiian Spa Without Walls, golf, extensive meeting facilities, year-round children's program, five restaurants and tennis, all serviced with Aloha. We are currently looking for new colleagues to join our 'Ohana and share that Aloha here at The Fairmont Orchid, Hawai'i.
Summary of Responsibilities:
Reporting to the Director of Catering & Events, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Confirm all event related information with clients
* Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
* Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual
* Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
* Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
* Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
* Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
* Follow departmental policies and procedures
* Follow all safety policies
* Other duties as assigned
At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Catering & Events Manager, where you will liaise between multiple departments to meet the needs ? and exceed the expectations ? of your clients.
Hotel Overview: The Fairmont Orchid Hawaii is a luxury AAA four-diamond Kohala Coast oceanfront resort with white sand lagoon, Hawaiian Spa Without Walls, golf, extensive meeting facilities, year-round children's program, five restaurants and tennis, all serviced with Aloha. We are currently looking for new colleagues to join our 'Ohana and share that Aloha here at The Fairmont Orchid, Hawai'i.
Summary of Responsibilities:
Reporting to the Director of Catering & Events, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Confirm all event related information with clients
* Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
* Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual
* Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
* Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
* Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
* Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
* Follow departmental policies and procedures
* Follow all safety policies
* Other duties as assigned
* Previous leadership experience within a similar role required
* Computer literate in Microsoft Window applications required
* University/College degree in a related discipline preferred
* Excellent communication skills, both written and verbal required
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to focus attention on guest needs, remaining calm and courteous at all times
* Previous leadership experience within a similar role required
Visa Requirements: Must be currently authorized to work in the United States.
* Computer literate in Microsoft Window applications required
* University/College degree in a related discipline preferred
* Excellent communication skills, both written and verbal required
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to focus attention on guest needs, remaining calm and courteous at all times
* Previous leadership experience within a similar role required
Visa Requirements: Must be currently authorized to work in the United States.
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Catering/Events, F&B - Catering, F&B - Convention Services / Events