Personal and comfortable, with all the luxury amenities you'd ever want. The only hotel on the picturesque shores of Lake Washington, we're only three miles from the high-tech corridor of Redmond, Bellevue and Bothell and just fifteen minutes east of Seattle. That means we're minutes from where you need to be, but far from the everyday.

We have two extraordinary lakeside restaurants. State-of-the art business facilities. Unsurpassed views of the lake, Seattle skyline and the Olympic Mountains beyond. Northwest tranquility in the Northwest Face Spa at the Woodmark. And then there's our incredible staff. Woodmark employees are warm, approachable and anticipate your every need. We love to delight with extra touches to make your stay special: martini bars in every room, garden sculptures adorning our lakeside esplanade and our famous complimentary "Raid the Pantry" every night. And while you're a guest here, you're also a member of the Woodmark Yacht Club, which means access to private parties, kayaking and boat tours of Washington Lake aboard the Woodmark II, our 1956 Chris Craft.

Truth is, our idyllic location on Lake Washington makes everything more serene. A corporate retreat re-energizes your staff. A family reconnects on a sunset kayaking trip. A lakeside wedding becomes forever. Hugely popular for corporate events, weddings and important family occasions, the Woodmark Hotel & Spa is ultimately a place where guests feel at home, and home is on the shores of Lake Washington. Please join us.

JOB OVERVIEW

The spa coordinator is directly responsible for scheduling guest services, checking in spa guests, issuing locker keys, up keep of all guest areas throughout the day, maintain fruit and beverage stations, retail /reception area and maintaining a high level of customer service standards.

ESSENTIAL JOB FUNCTIONS

· Know front desk operations including reservations systems, filing systems, sales systems and guest check-in procedures

· Must possess the skills required to perform various secretarial duties

· Greet and welcome all guests coming into the spa

· Must be patient, a courteous listener and able to show empathy

· Checks in all guests for Spa appointments

· Must provide spa guest with tour of locker room and spa facilities in addition to providing locker keys

· Monitor the appointment bookings to insure proper staffing for spa services

· When stationed in reservations, monitor the phones, scheduling services and answering questions

· To be the initial and complete source of information regarding everything that is available and all procedures to ensure a guests comfort.

· Handle all the billing for spa services and retail

· Decisions of a broad nature are made in accordance with general policy and procedures