CORPORATE OVERVIEW
Morgans HoteI Group is proud to be a perpetual pioneer in the hospitality industry. Founded in New York City in 1984, Morgans is recognized worldwide as the originator of the boutique hotel concept. By constantly refining basic ideas and always striving to reinvent the hotel experience, Morgans Hotel Group has created a number of breakthrough concepts that have revolutionized the industry. With twelve properties in its worldwide portfolio, Morgans is a market-leader that is poised for growth. Our design-driven approach to reinventing the traditional hotel space has made Morgans a sought after brand for guests and owners alike. Join our trend-setting team of top operators whose driving purpose is to create engaging and dynamic guest experiences for all who enter!
JOB DESCRIPTION
Scope
The position is accountable for assisting the Miami sales/revenue team in various tasks which would involve group management, transient reservations, producing reports, and revenue management processes.
Reporting Line
Director of Revenue management
Primary Responsibilities
The Reservations coordinator is responsible for:
* Input and manage group room blocks
* Manage cut-off for groups attend pick-up meetings
* Receive, make, and respond to transient reservations from various segments
* Creating and update rate codes for various segments
* Assisting the region's Revenue Management Team to prepare Daily, Weekly, and Monthly Reports
* Liaison between wholesale partners and hotels
* Updating MARS across all three hotels
* Assisting the region's Revenue Team to prepare for the weekly Revenue Team and Group Pipeline Meetings
* And any other additional responsibilities given
Primary Goals
* Manage and create seamless processes with all primary responsibilities
* Maintaining integrity and consistency across all platforms in the sales and revenue department
* Acting in accordance with the tenants of Edge (MHG's Service Quality Program)
Education: B.S./B.A.
Experience: One to two years experience in the Hotel Industry
Other: Needs to be highly organized and structured, must possess time management skills, must have great attention to detail, must be able to work in a team, and have excellent writing/presentation skills. Reservations experience is a plus, hotel experience is a plus, sales experience is a plus. Incumbent must also be proficient in the use of a hotel specific Property Management Systems, epitome preferred. Proficiency in Word and Excel is required.