Room Attendant (ref. 15075)
Mandarin Oriental Hotel Macau - Mandarin Oriental
Location: Macau - NAPE
Feb 9, 2013
Employer
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Job Details
The Room Attendant is responsible for the overall cleanliness of all guestrooms that they are assigned to clean.
* Ensure occupied and vacant guestrooms are cleaned and maintained to the exact standard as demonstrated by Housekeeping supervisory staff during initial training.
* Remove all soiled linen and towels from the guest room.
* Thoroughly clean guest bathrooms, bathroom walls, bathtub, shower area, water closet using the suggested chemicals. After cleaning, dry all areas, fixtures and surfaces.
* Arrange all guest toiletries as demonstrated.
* Replenish all amenities and terry items.
* Efficiently make bed to meet appearance standard as demonstrated.
* Arrange all clothing items in occupied guestrooms are folded neatly according to standard as demonstrated.
* Upkeep guestroom and bathroom to include all inside windows and mirrors.
* Remove all room service trays from guestroom hallways and/or corridor and place in the service area ready for collection.
* Vacuum the guestroom's carpet and wipe down furniture and baseboards according to standard in all assigned work areas.
* Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task.
* Neatly fold bed runner and place in designated area.
* Efficiently turndown bed to meet appearance standard as demonstrated.
* Place foot mats and slippers each sides of the bed or one side depending on number of guests.
* Set up turndown tray with ice and water as well as other turndown amenities as demonstrated.
* Close black out shades during PM turndown service.
* Arrange all guests' toiletries for easy access as directed.
* Arrange all clothing items in occupied guestrooms are folded or hung neatly according to standard as demonstrated.
* Replace guest amenities when appropriate.
* Turn on stereo/television to appropriate turndown standard.
* Turn on appropriate lighting if guest is not present during service.
* Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards.
* Ensure occupied and vacant guestrooms are cleaned and maintained to the exact standard as demonstrated by Housekeeping supervisory staff during initial training.
* Remove all soiled linen and towels from the guest room.
* Thoroughly clean guest bathrooms, bathroom walls, bathtub, shower area, water closet using the suggested chemicals. After cleaning, dry all areas, fixtures and surfaces.
* Arrange all guest toiletries as demonstrated.
* Replenish all amenities and terry items.
* Efficiently make bed to meet appearance standard as demonstrated.
* Arrange all clothing items in occupied guestrooms are folded neatly according to standard as demonstrated.
* Upkeep guestroom and bathroom to include all inside windows and mirrors.
* Remove all room service trays from guestroom hallways and/or corridor and place in the service area ready for collection.
* Vacuum the guestroom's carpet and wipe down furniture and baseboards according to standard in all assigned work areas.
* Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task.
* Neatly fold bed runner and place in designated area.
* Efficiently turndown bed to meet appearance standard as demonstrated.
* Place foot mats and slippers each sides of the bed or one side depending on number of guests.
* Set up turndown tray with ice and water as well as other turndown amenities as demonstrated.
* Close black out shades during PM turndown service.
* Arrange all guests' toiletries for easy access as directed.
* Arrange all clothing items in occupied guestrooms are folded or hung neatly according to standard as demonstrated.
* Replace guest amenities when appropriate.
* Turn on stereo/television to appropriate turndown standard.
* Turn on appropriate lighting if guest is not present during service.
* Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards.
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D
Additional Details
No
Applicants who do not already have legal permission to work in Macau will not be considered.
No
No
Yes
Hotel/Resort
Housekeeper