InterContinental Tampa is conveniently located in the Tampa Westshore business and shopping district, just three miles from Tampa International Airport and within walking distance to the Westshore Plaza. We foster a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our hotel. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers. Our associates are proud to work here!

JOB OVERVIEW:  Provide prompt and courteous food and beverage service to guests while maximizing sales and guest satisfaction.

 

DUTIES AND RESPONSIBILITIES:

·         Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc in a prompt and professional manner.  Follow food and beverage preparation and usage instructions to minimize waste.

·         Up-sell menu items and specials to maximize food and beverage revenues.  Work within policy to accommodate guests' special food and drink requests. 

·         Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines. 

·         Perform all pre-shift and post-shift duties, side-work, and related paperwork.

·         Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.

·         Receive and process customer payments according to established cash handling policies and procedures to ensure the security of monies, credit and financial transactions. 

·         Perform other duties as assigned.

 

Work Area:  Convenience court or coffee shop - type outlet.