Outlet Supervisor / Shuckers
The Fairmont Olympic Hotel
Location: US - WA - Seattle
Feb 5, 2013
Employer
Email this job to a friend
Job Details
Outlet Supervisor/Shuckers
At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. As Outlet Supervisor, your passion for guest service and the pride you take in our menu offerings will ensure your Outlet is a preferred dining destination and workplace!
Hotel Overview: The Fairmont Olympic is considered Seattle's most celebrated treasure, and a premier luxury hotel. Since opening in 1924, The Olympic has been the region's destination for prominent civic and social events, as well as honeymoons, birthday celebrations and in-city getaways.
Summary of Responsibilities:
Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed
* Maximize revenues by upselling and following budget guidelines
* Handle guest concerns, reacting quickly and professionally
* Balance operational and Colleague needs
* Have full knowledge of all menus and promotions
* Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
* Have the ability to carry out Competitive Analysis
* Bussing clearing & organizing the room
* Must have flexibility of schedule
At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. As Outlet Supervisor, your passion for guest service and the pride you take in our menu offerings will ensure your Outlet is a preferred dining destination and workplace!
Hotel Overview: The Fairmont Olympic is considered Seattle's most celebrated treasure, and a premier luxury hotel. Since opening in 1924, The Olympic has been the region's destination for prominent civic and social events, as well as honeymoons, birthday celebrations and in-city getaways.
Summary of Responsibilities:
Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed
* Maximize revenues by upselling and following budget guidelines
* Handle guest concerns, reacting quickly and professionally
* Balance operational and Colleague needs
* Have full knowledge of all menus and promotions
* Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
* Have the ability to carry out Competitive Analysis
* Bussing clearing & organizing the room
* Must have flexibility of schedule
* Previous Food and Beverage leadership experience preferred
* Previous Point of Sale system experience required
* Computer literate in Microsoft Window applications required
* University/College degree in a related discipline preferred
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
* Constant standing and walking throughout shift
* Frequent lifting and carrying up to 25 lbs
* Frequent kneeling, pushing, pulling, lifting
* Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Must be able to provide or obtain authorization to work in the United States.
* Previous Point of Sale system experience required
* Computer literate in Microsoft Window applications required
* University/College degree in a related discipline preferred
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
* Constant standing and walking throughout shift
* Frequent lifting and carrying up to 25 lbs
* Frequent kneeling, pushing, pulling, lifting
* Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Must be able to provide or obtain authorization to work in the United States.
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Administration