Ironwood American Kitchen - Greeter
Fairmont Scottsdale Princess
Location: US - AZ - Scottsdale
Jan 23, 2013
Employer
Email this job to a friend
Job Details
Ironwood American Kitchen - Greeter
As a Greeter with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.
Hotel Overview: Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - AAA 5 Diamond, Fairmont Scottsdale Princess offers luxury and world class hospitality with 649 guest rooms and over 150,000 square feet of meeting space. Guests can enjoy five swimming pools, four award winning restaurants, a glamorous lounge, five tennis courts, 44,000 square foot Willow Stream Spa and two TPC Scottsdale golf courses on-site, hosts of the Waste Management Phoenix Open. The only thing missing is you!
Summary of Responsibilities:
Reporting to the Ironwood American Kitchen Manager, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer a professional, friendly greeting and engaging service
* Understand the Server's tasks in the outlet
* Understand shift end reports in the outlet and the POS system
* Assist guests regarding food and beverage menu items in an informative and helpful way
* Have knowledge of all menu items, garnishes, contents and preparation methods
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
As a Greeter with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.
Hotel Overview: Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - AAA 5 Diamond, Fairmont Scottsdale Princess offers luxury and world class hospitality with 649 guest rooms and over 150,000 square feet of meeting space. Guests can enjoy five swimming pools, four award winning restaurants, a glamorous lounge, five tennis courts, 44,000 square foot Willow Stream Spa and two TPC Scottsdale golf courses on-site, hosts of the Waste Management Phoenix Open. The only thing missing is you!
Summary of Responsibilities:
Reporting to the Ironwood American Kitchen Manager, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer a professional, friendly greeting and engaging service
* Understand the Server's tasks in the outlet
* Understand shift end reports in the outlet and the POS system
* Assist guests regarding food and beverage menu items in an informative and helpful way
* Have knowledge of all menu items, garnishes, contents and preparation methods
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
* Previous service experience an asset
* Previous Point of Sale System experience an asset
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
* Constant standing and walking throughout shift
* Occasional lifting and carrying up to 20 lbs
* Occasional kneeling, pushing, pulling
* Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Proof of eligibility to work in the United States is required.
* Previous Point of Sale System experience an asset
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
* Constant standing and walking throughout shift
* Occasional lifting and carrying up to 20 lbs
* Occasional kneeling, pushing, pulling
* Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Proof of eligibility to work in the United States is required.
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Administration