On-Call Massage Therapist (ref. 21364)
Mandarin Oriental Hotel Atlanta
Location: US - GA - Atlanta
Feb 2, 2013
Employer
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Job Details
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts. Mandarin Oriental now operates, or has under development, over 11,000 rooms in 27 countries with 18 hotels in Asia, 13 in The Americas, and 12 in Europe and Middle East. In addition, the Group operates, or has under development, 14 Residences at Mandarin Oriental connected to its properties.
This position is located in our newest property addition in The Americas. Formerly known as The Mansion on Peachtree, the Mandarin Oriental, Atlanta, luxury hotel comprises 127 spacious guestrooms and suites, providing guests with unparalleled views of the city. Facilities include an all-day dining restaurant and lounge bar, as well as a wide selection of meeting rooms, including a 130-seat ballroom. The extensive spa facilities are complete with 14 treatment rooms and will feature signature therapies for which Mandarin Oriental spas are renowned.
Overview
The Massage Therapist is responsible for, but not limited to, performing as trained all spa treatments to guests in a professional and pleasant fashion.
Under the guidance of the Spa Director and within the limits of the Mandarin Oriental Policies, ensure that all operational procedures, codes of conduct and standards of appearance set down by the Spa Treatment Manager are adhered to by all staff. Help create a happy and motivated team and ensure the smooth running of the spa at all times.
The Spa Therapist reports directly to the Treatments Manager.
Duties
* To perform treatments on guests whilst maintaining the guest's comfort at all times.
* Be on time for appointments and thoroughly review appointments after completing each treatment
* Keep work area clean and neat at all times.
* Must follow all Standards and Procedures as taught by legendary trainers or Head Therapist.
* To ensure that a high standard of service is maintained throughout the Spa.
* Assist in the operations of all spa departments as required:
Treatment Rooms
Front Desk
Spa Retail Area
Relaxation Area
Prepatory Area
Sales and Marketing
Spa Suites
* Report dysfunctional equipment to Spa Director
* To maintain inventory of supplies for the operations of the treatment rooms
* Maintain cleanliness and attention to detail in treatment room throughout shift.
* To attend daily line-ups, weekly and monthly spa meetings.
* Will be expected to assist and perform various demonstrations and events.
* To maintain a high standard of appearance and personal hygiene as lay down by the Spa Director.
* Must attend all training courses as deemed necessary, and must adhere to training as set down by the Spa Director.
* Must have the ability to courteously interact and answer all spa and hotel related questions with guests.
* Perform all treatments to the highest standards.
* Assist in all areas of the spa as and when necessary. E.G. Relaxation area and Reception
* To recognize the importance of "sales" in every aspect of their role and responsible for achieving sales targets as set by the Spa Director.
* To be adaptable and accountable for all actions.
* Arrive 15 minutes before the start of your shift to allow sufficient time to prepare for your workday.
* Will per
This position is located in our newest property addition in The Americas. Formerly known as The Mansion on Peachtree, the Mandarin Oriental, Atlanta, luxury hotel comprises 127 spacious guestrooms and suites, providing guests with unparalleled views of the city. Facilities include an all-day dining restaurant and lounge bar, as well as a wide selection of meeting rooms, including a 130-seat ballroom. The extensive spa facilities are complete with 14 treatment rooms and will feature signature therapies for which Mandarin Oriental spas are renowned.
Overview
The Massage Therapist is responsible for, but not limited to, performing as trained all spa treatments to guests in a professional and pleasant fashion.
Under the guidance of the Spa Director and within the limits of the Mandarin Oriental Policies, ensure that all operational procedures, codes of conduct and standards of appearance set down by the Spa Treatment Manager are adhered to by all staff. Help create a happy and motivated team and ensure the smooth running of the spa at all times.
The Spa Therapist reports directly to the Treatments Manager.
Duties
* To perform treatments on guests whilst maintaining the guest's comfort at all times.
* Be on time for appointments and thoroughly review appointments after completing each treatment
* Keep work area clean and neat at all times.
* Must follow all Standards and Procedures as taught by legendary trainers or Head Therapist.
* To ensure that a high standard of service is maintained throughout the Spa.
* Assist in the operations of all spa departments as required:
Treatment Rooms
Front Desk
Spa Retail Area
Relaxation Area
Prepatory Area
Sales and Marketing
Spa Suites
* Report dysfunctional equipment to Spa Director
* To maintain inventory of supplies for the operations of the treatment rooms
* Maintain cleanliness and attention to detail in treatment room throughout shift.
* To attend daily line-ups, weekly and monthly spa meetings.
* Will be expected to assist and perform various demonstrations and events.
* To maintain a high standard of appearance and personal hygiene as lay down by the Spa Director.
* Must attend all training courses as deemed necessary, and must adhere to training as set down by the Spa Director.
* Must have the ability to courteously interact and answer all spa and hotel related questions with guests.
* Perform all treatments to the highest standards.
* Assist in all areas of the spa as and when necessary. E.G. Relaxation area and Reception
* To recognize the importance of "sales" in every aspect of their role and responsible for achieving sales targets as set by the Spa Director.
* To be adaptable and accountable for all actions.
* Arrive 15 minutes before the start of your shift to allow sufficient time to prepare for your workday.
* Will per
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
No
Hotel/Resort
Spa