Front Desk Agent
The Westin Galleria Houston
Location: US - TX - Houston
Feb 5, 2013
Employer
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Job Details
Front Desk Agent
Company
Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000 properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, Aloft®and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com or www.starwoodvacationownership.com.
Location
Welcome to the newly transformed Westin Galleria & Westin Oaks Houston where you can expect a warm welcome upon your arrival. Our AAA 4-Diamond hotel overlooks Uptown Houston and is connected to The Galleria Shopping Center--the city's top attraction and the fourth largest shopping center in North America with over 350 stores. We're the ideal place to rejuvenate, feel empowered and escape the ordinary.
Department
Front Office
Job Description
Greet and welcome guests upon arrival. Register guests into the computer, verifying registration, address, and credit information. Promote the Starwood Preferred Guest program and provide recognition and benefits to all present members. Accept payment for guests accounts both at time of registration and check out. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests if applicable. Issue key to and control entrance of safety deposit boxes. Post miscellanous charges as requested.
Requirements
· Must be able to speak, read, write and understand the primary language(s) used in the workplace. · Must be able to read and write to facilitate the communication process. · Requires good communication skills, both verbal and written. · Must possess basic computational ability. · Must possess basic computer skills Experience Customer service experience required.
Company
Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000 properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, Aloft®and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com or www.starwoodvacationownership.com.
Location
Welcome to the newly transformed Westin Galleria & Westin Oaks Houston where you can expect a warm welcome upon your arrival. Our AAA 4-Diamond hotel overlooks Uptown Houston and is connected to The Galleria Shopping Center--the city's top attraction and the fourth largest shopping center in North America with over 350 stores. We're the ideal place to rejuvenate, feel empowered and escape the ordinary.
Department
Front Office
Job Description
Greet and welcome guests upon arrival. Register guests into the computer, verifying registration, address, and credit information. Promote the Starwood Preferred Guest program and provide recognition and benefits to all present members. Accept payment for guests accounts both at time of registration and check out. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests if applicable. Issue key to and control entrance of safety deposit boxes. Post miscellanous charges as requested.
Requirements
· Must be able to speak, read, write and understand the primary language(s) used in the workplace. · Must be able to read and write to facilitate the communication process. · Requires good communication skills, both verbal and written. · Must possess basic computational ability. · Must possess basic computer skills Experience Customer service experience required.
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Sales