The Power of One®

The "Power of One" is the key component of the Omni Hotels' company culture:  it's the way we work.

Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code.  Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.

Job Description

The Cast Iron Assistant Manager will be responsible for
aiding the manager in overseeing the operation and staff
of the restaurant to maintain the highest level of
standards and efficiency.

Essential functions include:

* Maintain a consistently smooth-running operation

* Supervise and coordinate assigned shifts

* Monitor and critique food quality and service levels

* Assist with hiring and training of all staff and
overall supervision of the department

* Schedule staff according to occupancy levels

* Monitor and track payroll and revenue issues daily

* Assist with coaching and counseling staff

* Ensure physical atmosphere and cleanliness of
restaurant, including inspecting tabletops,
side-stations and tray stands

* Assist with monitoring of all current inventories
(liquor, beer, wine, food, etc. ) and the ordering
of new product; establish and maintain par levels

* Communicate with the manager on upcoming events and
promotions

* Assist in end-of-the-month inventories

* Attend department head, conference review, food and
beverage and pre-con meetings as required

* Responsible for timely performance evaluations of
staff

* Maintain profitability of restaurant and Room
Service through forecasting and staffing

* Provide a pleasant and efficient atmosphere for
staff and guests

* Handle guest comments and complaints, ensure guest
satisfaction and communicate with guests and receive
feedback.

Job Requirements

* Knowledge of scheduling and payroll

* Ability and knowledge of Monitoring and tracking
revenue daily

* 2 years of prior management experience

* Ability to make quick decisions in high-stress
situations

* Excellent customer service skills

* Pleasant and positive personality

* Well-organized