Director of Human Resources (ref. 20425)
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Job Details
The Hotel Director of Human Resources is responsible for setting up and maintaining the Human Resources Department so that it embodies every aspect of the Culture and Vision of the MOHG. Overall responsibility for pre-opening and post human resources function in the hotel which includes: planning, directing, and implementing policies and activities in recruitment & selection, compensation & benefits, training & development, employee relations, safety & health, management organisation and practices.
Responsible for the maintenance and enhancement of human resource effectiveness by providing a broad range of strategic and tactical Human Resource programs which support both the Hotel's short and long-term business goals by providing service and support to management through various personnel strategies, policies and compensation practices that will enhance commitment, team spirit and productivity among all colleagues.
Duties and Supporting Responsibilities
* Plan and formulate short to medium-term HR recruitment strategies, programs and guidelines which enables the Hotel to attract and retain the highest calibre of colleagues.
* Advise and co-ordinate with Department Heads their needs for sufficient staffing.
* Ensure that the Hotel's total compensation and benefits package is competitive within the market place.
* Keep abreast of the various developments and interpret implications of legislations which may affect the Hotel.
* Spearhead and implement measures and policies that will ensure positive colleague climate, high morale and effective communication.
* Promote good colleague relations through various programs and maintain a proper procedure for counselling and handling grievances.
* Prepare the human resources department budget, manpower planning, and business plans as outlined in the annual Planning and Budgeting process.
* Examine and utilize technology to improve the efficiency and quality of HR programs and policies.
* Plan and execute the Hotel's Total Training Plan together with the L&D Manager, to meet the business needs and strategic positioning of the Hotel, including identifying training needs, initiating and developing customized courses and career development plans that will increase colleagues' effectiveness to provide services that will delight our guests.
* Study and propose organizational development and process re-engineering to minimize costs and increase organizational effectiveness.
* Ensure that all jobs are regularly updated and reviewed through an established methodology to provide internal and external equity.
* Develop and maintain effective performance management systems that will monitor and increase colleague productivity.
* Provide guidance to Department Heads in all matters pertaining to the employment function and procedures.
* Liaise with MOHG Corporate/Regional HR Division to ensure all monthly reports are completed and ad hoc projects and standards are compiled and maintained.
* Ensure the working environment for all colleagues complies with local labour safety and health standards.
* Administer and manage the annual colleague opinion survey program and process, ensuring the hotel meets or exceeds survey results each year.
* Lead the annual hotel succession planning process and meetings in co-ordination with the General Manager.
Qualifications
A BA or BS degree in Human Resources Management or Organizational Development with a minor in hospitality management (preferred studies) is a minimum requirement. In addition, previous work experience as a Human Resources Director in a four or five star hotel. Successful incumbent must be fluent in Italian and English spoken and written language and has worked and lived in Italy and has strong knowledge of local laws and market.
Responsible for the maintenance and enhancement of human resource effectiveness by providing a broad range of strategic and tactical Human Resource programs which support both the Hotel's short and long-term business goals by providing service and support to management through various personnel strategies, policies and compensation practices that will enhance commitment, team spirit and productivity among all colleagues.
Duties and Supporting Responsibilities
* Plan and formulate short to medium-term HR recruitment strategies, programs and guidelines which enables the Hotel to attract and retain the highest calibre of colleagues.
* Advise and co-ordinate with Department Heads their needs for sufficient staffing.
* Ensure that the Hotel's total compensation and benefits package is competitive within the market place.
* Keep abreast of the various developments and interpret implications of legislations which may affect the Hotel.
* Spearhead and implement measures and policies that will ensure positive colleague climate, high morale and effective communication.
* Promote good colleague relations through various programs and maintain a proper procedure for counselling and handling grievances.
* Prepare the human resources department budget, manpower planning, and business plans as outlined in the annual Planning and Budgeting process.
* Examine and utilize technology to improve the efficiency and quality of HR programs and policies.
* Plan and execute the Hotel's Total Training Plan together with the L&D Manager, to meet the business needs and strategic positioning of the Hotel, including identifying training needs, initiating and developing customized courses and career development plans that will increase colleagues' effectiveness to provide services that will delight our guests.
* Study and propose organizational development and process re-engineering to minimize costs and increase organizational effectiveness.
* Ensure that all jobs are regularly updated and reviewed through an established methodology to provide internal and external equity.
* Develop and maintain effective performance management systems that will monitor and increase colleague productivity.
* Provide guidance to Department Heads in all matters pertaining to the employment function and procedures.
* Liaise with MOHG Corporate/Regional HR Division to ensure all monthly reports are completed and ad hoc projects and standards are compiled and maintained.
* Ensure the working environment for all colleagues complies with local labour safety and health standards.
* Administer and manage the annual colleague opinion survey program and process, ensuring the hotel meets or exceeds survey results each year.
* Lead the annual hotel succession planning process and meetings in co-ordination with the General Manager.
Qualifications
A BA or BS degree in Human Resources Management or Organizational Development with a minor in hospitality management (preferred studies) is a minimum requirement. In addition, previous work experience as a Human Resources Director in a four or five star hotel. Successful incumbent must be fluent in Italian and English spoken and written language and has worked and lived in Italy and has strong knowledge of local laws and market.
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D
Additional Details