You will find working at Royal Palms Resort and Spa, located in the heart of the Valley of the Sun in Phoenix, Arizona, a very rewarding experience on every level. With sincerity, care and respect, we pledge our support to ensure you are well treated and trained, and given the tools you need to learn, grow, and extend legendary service, which is the PRIDE OF ROYAL PALMS. You will join a very select TEAM of individuals, all committed to providing our internal and external guests with an exceptional hospitality experience in a beautiful, historic, charming, quality driven, warm, and family oriented environment. Our success depends on you, your commitment and desire to be your best, and your unique ability to exceed our guests� expectations, with an emphasis on personalized service. We look forward to your contributions, and to sharing this incredible resort, company and opportunity with you.
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JOB OVERVIEW
Assist all guests at Pool/Beach facilities with towels, seating, loans/rentals and requests courteously and efficiently, according to standards. Maintain the cleanliness and organization of all supplies, equipment and work areas and ensure guest safety and enjoyment.
ESSENTIAL JOB FUNCTIONS
· Perform job functions with attention to detail, speed and accuracy.
· Prioritize and organize.
· Remaining calm and resolving problems using good judgment.
· Work cohesively with co-workers as part of a team.
· Work with minimal supervision.
· Maintain confidentiality of guest information and pertinent hotel data.
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