**Courtyard by Marriott San Diego Downtown is currently undergoing a complete renovation! We are excited to announce that will have entirely revitalized guest rooms, lobby, bar, restaurant and meeting space areas in early 2013! **

The Courtyard by Marriott San Diego Downtown is set in the world-famous Gaslamp Quarter in the heart of San Diego, our unique 245-room hotel is housed in a truly beautiful 1920's bank building lovingly restored to its original glory.

This historic hotel was designed by master architect William Templeton Johnson in 1928, crowning its Spanish tile roof with a revolving aerial beacon housed in a copper cupola.

Bank patrons of days gone by would still recognize the arched windows, circular chandeliers, and 32-food stenciled ceiling adorning the upper regions of the spacious lobby. The original marble still covers the floor, columns, counters, pillars, and walls.

Located close to the San Diego Convention Center and Horton Plaza and not far from the World-famous San Diego Zoo, Sea World and San Diego beaches, there are many wonderful opportunities to shop, relax, or just enjoy the local attractions.

GENERAL PURPOSE

Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.

ESSENTIAL FUNCTIONS

Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.

Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.

Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.

Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.

Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management.

Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.

Performs other duties as assigned, requested or deemed necessary by management. 

OTHER DUTIES/RESPONSIBILITIES

Assists servers and buspersons by taking orders, serving food, accommodating customers dining requests and clearing and cleaning tables, resetting tables, and retrieving supplies.

Provides assistance to other employees and departments in order to contribute to the best overall performance of the department and hotel.

JOB QUALIFICATIONS

Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.

Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Must be fluent in oral and written English.

High School diploma or equivalent

Previous experience in this or a similar position is preferred

Superior customer service/hospitality skills is required

Must be available to work weekend and holidays

Sage Hospitality Resources is one of the nation's leading hotel management and development companies, specializing in management and development of full service and limited service hotels nationwide. We are recognized as an innovative leader in the industry as an operator, employer, developer, and investor. In every business activity, Sage is focused on its vision - "To be recognized by our customers as the best in our business."

In order to be considered an Applicant, you must submit a completed application for a specific job vacancy (one application must be submitted for each job to which a person wishes to apply) and possess the minimum qualifications required for that position. Applications will be accepted until such time as the vacancy has been filled.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace, perform pre-employment substance abuse testing and criminal background screening.