Group Sales Manager - Association Market

Richfield Hospitality, Inc. is a leading hotel management company with a premier track record of maximizing profitability and improving asset values for hotel owners. From hotel operations and property management to electronic distribution and interactive marketing, Richfield achieves superior operating results through its strong commitment to guests, associates and owners.

Our Melbourne, Florida beach hotel is located in close proximity to Patrick Air Force Base, Port Canaveral, and the Kennedy Space Center, as well as an hour from Orlando, home to such major attractions as Walt Disney World, SeaWorld, and Universal Studios. Stay in one of our 270 rooms including 44 suites. Events and meetings are made memorable at our hotel in Melbourne, Florida, boasting 10,000 square feet of indoor events space and 6,000 square feet of outdoor deck space that can accommodate up to 500 people. Plan an alluring beach wedding overlooking the Atlantic for 300, or organize a board meeting for 12. The master event planners at Crowne Plaza Melbourne Oceanfront can do it all.

We seek leaders that have a passion for hospitality and are Accountable, Authentic, Compassionate, Driven, Original, Talentcentric, and Fun.  These are our Hallmarks and they reflect the values that are important to us.  Our Hallmarks drive our culture and play an integral role to the success and the continued growth of our company.

The Group Sales Manager is responsible for the implementation and delivery of a successful solicitation strategy to all market segments in order to meet and/or exceed revenue goals.

Essential Duties and Responsibilities

• Solicit new and existing accounts to meet/exceed revenue goals.  This will consist of telephone solicitation, outside sales calls, site inspections, and written communication and file maintenance.

• Direct and manage all group sales activities to maximize revenue potential.

• Participate in daily meetings, sales strategy meetings, pre-convention meetings, training and other sales related meetings as required.

• Work with other departments within the hotel to provide quality service to customers.

• Attend trade shows, community events and industry meetings.

• Maintain knowledge of market, competition and customers.

• Professionally represent the hotel at all industry/community functions.

• Participate as a team player with all departments.

• Assist with reports and/or competition data collection.

Required Skills and Requisites

• Minimum of 2 years hospitality Sales experience in the Florida Association Market

• Excellent communication skills. Ability to convey information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one's intentions. Requires effective reading, writing and oral comprehension.
• Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Must possess strong sales and negotiation skills. Proven prospecting and new business development abilities
• High School Diploma and/or Four year Business/Marketing College Degree or equivalent experience.
• Minimum of 2 years hospitality Sales experience preferred. Group Sales experience preferred.

At Richfield, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.