The Ameristar Career
Come and explore the exciting career opportunities with Ameristar Casinos. With over 7,500 dedicated TEAM MEMBERS at our eight casino hotel properties, Ameristar Casinos prides itself on delivering exceptional experiences to our guests. We recognize that this is due to the enthusiasm and dedication of our talented TEAM MEMBERS. They are the key to our success.
At Ameristar, we take pride in providing a positive and encouraging work environment where you can be and do your best. By providing ongoing coaching, mentoring and training, we encourage career growth and development. We recognize and reward dedicated and talented individuals and provide career advancement opportunities by promoting from within.
Like our valued guests, our TEAM MEMBERS come from all walks of life. We are dedicated to promoting an environment in which people of all cultures, backgrounds and lifestyles are valued and respected. We are proud of our team and believe that diversity makes us stronger and more successful.
If you are committed in delivering exceptional experiences to our guests then come and explore your next career opportunity with Ameristar Casinos.
Exceptional people. Exceptional experiences.
Job Description
Provide quality guest service at all Star Award counter locations by being knowledgeable about the Star Award program and the casino and by being efficient, informative and helpful. Promote the Star Award Program by recruiting for, enrolling in and informing players of the operation of the program. Actively support the successful implementation of promotions, special events, gaming tournaments, winner’s celebrations, etc.
Establish accurate accounts for players based on data entry guidelines, issue cards and explain the program to them.
Update accounts with information changes and obtain missing information on player accounts.
Answer questions about Star Award program, gaming sessions, transportation services, parking facilities, and all promotions, special events, gaming tournaments and casino property functions.
Participate in promotions, special events, and gaming tournaments as assigned.
Perform other designated tasks as assigned to you my management
Important Notice:
This job posting is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time.
Job Requirements
1. Excellent verbal and written communication skills.
2. High school diploma or GED equivalent.
3. Ability to interact with a wide variety of people.
4. Basic computer knowledge and experience required.
5. Pleasant, outgoing personality.
6. Flexibility with scheduling, including shifts and days off.