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Position:
Bookstore Retail Sales Assoc
Industry Category:
Restaurant
Position Categories:
Customer Service, Cashier, Sales & Marketing
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At HMSHost, we have exciting career opportunities for customer friendly people. With more than 200 locations in the U.S., including airports, motorways, malls and specialty destinations, we have a place near you where your career can take off. HMSHost operates in more than 100 airports around the globe, including the 20 busiest airports in North America. With annual sales in excess of $2.7 billion, we employ more than 34,000 sales associates worldwide.
If you're ready to get your career in motion, you owe it to yourself to check us out.
At HMSHost, we supply our team members with the ability to maximize their potential so that they can achieve each of their goals. Join us today and get your career moving forward!
Position Description
Description
Summary:
The Bookstore Retail Sales Associate is responsible for providing and role modeling excellent service to all customers through direct salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient manner, minimizing delays to the customer; developing thorough knowledge of all book and related merchandise carried in the store(s) and offering selection guidance to customers; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Lead Retail Sales Associate or the Store Manager / Assistant Store Manager.
Essential Functions:
* Performs all functions relating to the handling of merchandise or cash in accordance with corporate policies
* Administers all point of sale opening and closing procedures in accordance with corporate policy
* Resolves all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
* Ensures that all customers receive receipts on all purchases
* Communicates all merchandise needs or issues to appropriate supervisors
* Contributes to the overall display and presentation efforts within the store environment, including stocking/replenishing merchandise, following visual merchandising guidelines, and general store housekeeping duties
* Participates in physical inventory counts as required
Qualifications
Minimum Qualifications, Knowledge, Skills, and Work Environment:
* Customer service and cash handling experience preferred in a bookstore or book supporting environment
* Book knowledge that includes familiarity with authors, genre i.e. American classics, mysteries, science fiction.
* Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
* Requires the ability to lift and/or move up to 40 lbs
* Requires the ability to bend, twist, and stand to perform normal job functions
* Experience in retail merchandise sales preferred
Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)
Position Requirements
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Response Information
Want to get your career in motion while working for a truly world-class company? At HMSHost, we supply you with the ability to maximize your potential so that you can achieve each of your goals. Isn't it time for you to join us?
EOE M/F/D/V A Drug-Free Environment • Pre-employment drug screenings and background checks will be performed on all candidates. Additional pre-employment testing based on brand requirements may apply.
www.hmshost.com
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