Catering Sales Manager
The Westin New York at Times Square
Location: US - NY - New York
Jan 25, 2013
Employer
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Job Details
Catering Sales Manager
Company
Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000 properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, Aloft®and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com or www.starwoodvacationownership.com.
Location
The Westin New York at Times Square is an 863 room hotel situated in the heart of Times Square, within walking distance to theaters, restaurants and shopping. The Westin New York offers 34,000 square feet of meeting space with 32 meeting rooms of all sizes. Experience a whole new level of luxury and serenity at The Westin New York at Times Square. This is how it should feel(TM).
Department
Catering
Job Description
The Catering Sales Manager will be responsible for soliciting new catering accounts, entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals. Essential Functions will include but are not limited to: Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. Oversee client functions to ensure customer satisfaction. Prepare correspondence to customers, internal booking reports and file maintenance. Participate in daily business review meeting, pre-convention meetings, training and other catering sales related meetings as required. Work with other departments within the hotel to provide quality service to customers. Attend community/social events and industry meetings. Develop/maintain knowledge of market trends, competition and customers. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Requirements
High school or equivalent education required. Bachelor's Degree preferred. Minimum of 3 years previous catering sales experience required. Previous NYC experience highly preferred Requires excellent communication skills, both verbal and written. Ability to communicate with others and inform line employee of hotel and departmental goals and objectives, motivate self and staff to achieve those goals, respond to guest requests and business volume quickly and efficiently. Excellent inter-personal and sales related experience. Exceptional organizational and supervisory skills. Knowledge of food and beverage menus, food preparation and presentation. Ability to act independently with minimal or no supervision. Ability to communicate customer needs and resolve complaints independently. Sales ability and skill in both oral and written form. Must possess basic computational ability. Must possess computer skills, including, but not limited to, Microsoft Word, Excel and Delphi. Ability to establish and master goals. Starwood Hotels & Resorts Worldwide, Inc. is an equal opportunity employer. M/F/D/V.
Company
Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000 properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, Aloft®and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com or www.starwoodvacationownership.com.
Location
The Westin New York at Times Square is an 863 room hotel situated in the heart of Times Square, within walking distance to theaters, restaurants and shopping. The Westin New York offers 34,000 square feet of meeting space with 32 meeting rooms of all sizes. Experience a whole new level of luxury and serenity at The Westin New York at Times Square. This is how it should feel(TM).
Department
Catering
Job Description
The Catering Sales Manager will be responsible for soliciting new catering accounts, entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals. Essential Functions will include but are not limited to: Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. Oversee client functions to ensure customer satisfaction. Prepare correspondence to customers, internal booking reports and file maintenance. Participate in daily business review meeting, pre-convention meetings, training and other catering sales related meetings as required. Work with other departments within the hotel to provide quality service to customers. Attend community/social events and industry meetings. Develop/maintain knowledge of market trends, competition and customers. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Requirements
High school or equivalent education required. Bachelor's Degree preferred. Minimum of 3 years previous catering sales experience required. Previous NYC experience highly preferred Requires excellent communication skills, both verbal and written. Ability to communicate with others and inform line employee of hotel and departmental goals and objectives, motivate self and staff to achieve those goals, respond to guest requests and business volume quickly and efficiently. Excellent inter-personal and sales related experience. Exceptional organizational and supervisory skills. Knowledge of food and beverage menus, food preparation and presentation. Ability to act independently with minimal or no supervision. Ability to communicate customer needs and resolve complaints independently. Sales ability and skill in both oral and written form. Must possess basic computational ability. Must possess computer skills, including, but not limited to, Microsoft Word, Excel and Delphi. Ability to establish and master goals. Starwood Hotels & Resorts Worldwide, Inc. is an equal opportunity employer. M/F/D/V.
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Catering/Events