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Crowne Plaza - Milwaukee Airport, WI
Position Description Description:
Location Information
Night Auditor is responsible for posting and balancing charges and settlements for room, restaurant and bar daily work; maintaining files; and resetting the systems for the next day's operations. This position requires basic knowledge of accounting operations, mathematical skills, and computing skills. This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening. Interstate is an EEO/AA/M/F/D/V employer. The Night Auditor is responsible for the front desk on 3rd shift, in addition to the accounting responsibilities. The night auditor is also responsible for assisting guests with any requests, checking guests in/out, making reservations as appropriate and answering the phone, all in a professional and courteous manner. This position is a full time position that will work 3rd shift. Weekends and Holidays may be required. Candidates must have strong communication skills (both written and verbal) as well as strong computer skills. Previous experience with Opera is a plus. Ideal candidates will have a demonstrated customer service background, strong job tenure and the ability to work with little supervision. Candidates should be willing to go above and beyond to serve our guests with a positive and professional attitude. Previous experience in a Night Audit role or in a hotel setting is preferred. Excellent mathematical and computer skills are required. The completely renovated hotel is located just two miles from General Mitchell International Airport, and is only eight miles from downtown Milwaukee and the Midwest Express Convention Center. The five-story Crowne Plaza offers 194 guest rooms and a variety of amenities, including a 24-hour fitness center, business center, airport shuttle, restaurant and lounge. The fifth-floor features the Executive Club floor with its own lounge. The hotel features the Crowne Plaza Sleep Advantage program, which encompasses the entire sleep experience, from training staff on how to create and maintain a restful environment to providing innovative products and services. Program components include new bedding, guaranteed wake-up calls, designated quiet zones, night lights, drape clips, sleep CDs, sleep tips and amenities such as eye masks, ear plugs and lavender spray. The Crowne Plaza offers over 29,000 square feet of exceptional meeting and banquet space including three ballrooms over 4,000 square feet each, two additional ballrooms over 2,000 square feet each, and a 150-seat amphitheatre. Also consistent with the Crowne Plaza brand, the hotel will offer a comprehensive meetings package to ensure a seamless planning process and exceptional meeting experience consisting of three key components: a Two-Hour Response Guarantee, Crowne Meetings Director and a Daily Meetings Debrief. Division: Accounting Division: Front Desk Division: Front Desk - Night Audit Facility: Crowne Plaza - Milwaukee Airport, WI Category: Hospitality See Description.
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