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Server/waitstaff (evenings/weekends)

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Property Name:
Great Wolf Lodge - Wisconsin Dells
Job Title: 
Server/waitstaff (evenings/weekends)
Location: 
Wisconsin-Madison
Company Name: 
City: 
Wisconsin Dells
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Position Categories: 
Waitress/Waiter
Management  Position: 
No
Salary: 
 
Bonus Pay: 
No
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
 
Phone: 
 
Corporate Overview

Great Wolf Resorts, Inc.® (NASDAQ: WOLF), Madison, Wis., is North America's largest family of indoor waterpark resorts, and, through its subsidiaries and affiliates, owns and operates its family resorts under the Great Wolf Lodge® brand. Great Wolf Resorts is a fully integrated resort company with Great Wolf Lodge locations in: Wisconsin Dells, Wis.; Sandusky, Ohio; Traverse City, Mich.; Kansas City, Kan.; Williamsburg, Va.; the Pocono Mountains, Pa.; Niagara Falls, Ontario; Mason, Ohio; Grapevine, Texas; Grand Mound, Wash.; and Concord, N.C. Through Great Wolf Resorts’ environmental sustainability program, Project Green Wolfâ„¢, the company is the first and only national hotel chain to have all US properties Green Seal™ Certified - Silver.

The company’s resorts are family-oriented destination facilities that generally feature 300 - 600 rooms and a large indoor entertainment area measuring 40,000 - 100,000 square feet. The all-suite properties offer a variety of room styles, arcade/game rooms, fitness rooms, themed restaurants, spas, supervised children's activities and other amenities.

Our 5,000 pack members focus each and every day on “Creating Family Traditions, One Family At A Time” meaning that we provide our guests with that first-in-class, customized guest service that sets Great Wolf Resorts apart from its competition.

Job Description
? Willingness to accept the most effective role.
? Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
? Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
? Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef’s specialties; identifying appropriate wines; answering food preparation questions.
? Transmits orders to bar and kitchen by recording patrons’ choices; identifying patrons’ special dietary needs and special requests.
? Keeps kitchen staff informed by noting timing of meal progression.
? Serves orders by picking up and delivering patrons’ choices from bar and kitchen. Delivers accompaniments and condiments from service bars.
? Responds to additional patron requirements by inquiring of needs; observing dining process.
? Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
? Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
? Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons.
? Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.
Job Requirements
Must have weekend availability


? Experience resolving conflict between groups with opposing perspectives, agendas, or priorities.
? Basic mathematical skills as they apply to cash handling.
? Must be flexible regarding scheduling as it is based on business demands.
? Successful completion of criminal background check and drug screen.

PHYSICAL REQUIREMENTS:
? Lift up to 15 lbs.
? Stand for long periods.
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