Guest Room Attendant (ref. 25268)
Mandarin Oriental Hotel Las Vegas
Location: US - NV - Las Vegas
Feb 6, 2013
Employer
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Job Details
Mandarin Oriental, Las Vegas is a sophisticated luxury hotel and residences prominently located at the entrance of CityCenter, a magnificent urban resort destination at the heart of the Las Vegas Strip. Awarded the esteemed AAA Five Diamond Award rating and the coveted Forbes Five-Star award for our Hotel, Spa and Twist by Pierre Gagnaire, we offer spectacular accommodations, a relaxing Spa, fine-dining and legendary service.
Duties and Supporting Responsibilities:
* Ensure occupied and vacant guestrooms are cleaned and maintained up to the exact standard as demonstrated by Housekeeping supervisory staff during initial training.
* Remove all soiled linens and towels from room and store on back landings.
* Thoroughly clean guest bathrooms, bathroom walls, bathtub, shower staff, water closet using the suggested chemicals. After cleaning, dry all areas, fixtures and surfaces.
* Arrange all toiletries straightened on a piece of cloth in occupied guestrooms.
* Replenish all amenities and terry items.
* Efficiently make bed to meet appearance standard as demonstrated.
* Arrange all clothing items in occupied guestrooms are folded neatly according to standard as demonstrated.
* Upkeep guestroom and bathroom to include all inside windows and mirrors.
* Remove all room service trays from guestroom hallways and/or corridor to be brought to back landings and call for pick up.
* Vacuum the guestroom's carpet and wipe down furniture and baseboards according to standard in all assigned work areas.
* Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task.
* Recognize and report all missing, damaged or sub standard furniture, fixtures and equipment.
* Ensure that all electronic devices (television, remote controls, stereo, telephones) are working properly.
* Evaluate work assignment and prioritize work load according to guest requests.
* Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file.
* Organize supply closets and work areas so that the housekeeping department operates, maintains and consistently meets efficient standards.
* Return all articles left by guest to lost & found.
* Adhere to do not disturb policy.
Required Skills & Experience:
* Minimum of two years previous housekeeping experience as a room attendant is required
* Luxury hotel experience a plus!
* Attention to detail is very important.
* Professional appearance
* Strong written and verbal communication skills in the English language is required
Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position.
Duties and Supporting Responsibilities:
* Ensure occupied and vacant guestrooms are cleaned and maintained up to the exact standard as demonstrated by Housekeeping supervisory staff during initial training.
* Remove all soiled linens and towels from room and store on back landings.
* Thoroughly clean guest bathrooms, bathroom walls, bathtub, shower staff, water closet using the suggested chemicals. After cleaning, dry all areas, fixtures and surfaces.
* Arrange all toiletries straightened on a piece of cloth in occupied guestrooms.
* Replenish all amenities and terry items.
* Efficiently make bed to meet appearance standard as demonstrated.
* Arrange all clothing items in occupied guestrooms are folded neatly according to standard as demonstrated.
* Upkeep guestroom and bathroom to include all inside windows and mirrors.
* Remove all room service trays from guestroom hallways and/or corridor to be brought to back landings and call for pick up.
* Vacuum the guestroom's carpet and wipe down furniture and baseboards according to standard in all assigned work areas.
* Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task.
* Recognize and report all missing, damaged or sub standard furniture, fixtures and equipment.
* Ensure that all electronic devices (television, remote controls, stereo, telephones) are working properly.
* Evaluate work assignment and prioritize work load according to guest requests.
* Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file.
* Organize supply closets and work areas so that the housekeeping department operates, maintains and consistently meets efficient standards.
* Return all articles left by guest to lost & found.
* Adhere to do not disturb policy.
Required Skills & Experience:
* Minimum of two years previous housekeeping experience as a room attendant is required
* Luxury hotel experience a plus!
* Attention to detail is very important.
* Professional appearance
* Strong written and verbal communication skills in the English language is required
Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position.
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
No
Hotel/Resort
Housekeeper