As the leading hospitality management company, our success is defined by providing the ultimate experience to every customer, investor, partner and associate.
We are passionate about making every experience with Sage Hospitality unique, positive, successful and inspiring. We are dedicated to making a difference in the lives of our guests, associates, investors and the communities where we live and work.
We are a hotel management company with the right systems in place, incredible offerings in premiere locations, and a team of smart, creative and visionary people at all levels. Our over 25 years of experience tells us that these are precisely the right ingredients to make your experience with Sage sensational.
We Are:
People Focused – We nurture and empower our people to provide seamless execution and extraordinary results
Visionary – We capture the unique potential in each property to provide exceptional experiences for our guests and superior operating profit for our owners
Corporate Citizens – We are a good neighbor, environmental steward and corporate citizen in the communities where we live and operate
Performance Driven – We create and utilize proven, proprietary operations management systems and strategies that drive revenue, increase efficiencies, reduce costs, maximize profitability
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Here at Sage Hospitality our concern is for the comfort of our guests and the way in which we treat our environment. Our Green Effort involves reducing our carbon footprint at every one of our hotel locations by asking our guests to leave our convenient door-hangers out to help us conserve energy.
By placing the hanger on your door, you will be declining guest room cleaning for the day. This will help reduce the hotels’ energy and water usage.
Water Resort Cleaner - CoCo Key Hotel & Water Resort Orlando
CoCo Key Hotel and Water Resort in Orlando has a unique position available for the right candidate to join our Houskeeping department. The Water Resort Cleaner is responsible for maintaining our family friendly environment by keeping our locker rooms, restrooms, and public areas lookign clean and fresh each day.
If you love bring a smile to work each day - this is the position for you!
Weekend Availability required, applicants must have open availability on Friday, Saturday and Sunday to be considered.
GENERAL PURPOSE
Under general supervision, provides prompt and courteous service to guests of the water resort in all areas of cleanliness.
ESSENTIAL DUTIES/RESPONSIBILITIES
Maintains park cleanliness as outlined in the Public Space SOP and Water Resort Checklist.
Maintains cleanliness in food outlet table service and all other tables located around the resort.
Maintains cleanliness in all public restrooms located in the water resort every hour.
Maintains proper laundry turnover with resort towels including wash, dry, fold, and pick up of soiled towels around the resort.
Assist in guest service and cleanliness at all cabana and birthday party locations.
Attends all departmental meetings in person in order to enhance communication and gain knowledge of products, service and facility.
Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide customer service.
Completes all restocking and cleaning duties by performing opening and closing side work as instructed.
Maintains cleanliness standards in water resort areas in order to have a clean, presentable, attractive facility and to satisfy state and local health board requirements.
Appearance must be clean and professional with a cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
OTHER DUTIES/RESPONSIBILITIES
Provides assistance to other water resort outlets and hotel departments to contribute to the best overall performance of the water resort and hotel.
Regular attendance in conformance with the standards, which may be established by Sage Hospitality from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action up to and including separation of employment.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Attend regularly scheduled staff meetings and training programs as required.
Must fully comply with Sage Hospitality's rules and regulations for the safe and efficient operation of the hotel facilities.
SUPERVISORY DUTIES - None
JOB QUALIFICATIONS
Knowledge
Must have basic knowledge of customer service principles and the water resort outlets.
Must be fluent in oral and written English.
Skills
Must be able to use tact and understanding when handling a variety of customer service issues involving guests of all ages, including stressful and highly emotional situations.
Must be organized and able to pay attention to sound and sight details in a crowded and noisy situations, particularly when handling multiple tasks.
Must have the ability to perform multiple tasks at one time, must be able to follow verbal and written instructions and be able to communicate both verbally and in writing.
Abilities
Ability to lift, push, pull and carry tables, chairs, and trays 20-40 lbs
Bending – Bend to pick up dropped items as needed. Bend to assist in food service and getting supplies.
Mobility – 95% of shift covering kitchen and snack bar outlets
Continuous stationary standing - 70%
Climbing stairs to and from resort required - frequent
No driving required
Education/Formal Training - None
Experience
No experience required.
Material/Equipment Used
Cleaning products as outlined in Public Space SOP, cleaning materials, machines, and garbage dumpsters. In some locations, those over 18 years of age may be required to use Trash Compactor
- Employees are held accountable for all duties of this job. -
Sage Hospitality Resources is one of the nation's leading hotel management and development companies, specializing in management and development of full service and limited service hotels nationwide. We are recognized as an innovative leader in the industry as an operator, employer, developer, and investor. In every business activity, Sage is focused on its vision - "To be recognized by our customers as the best in our business."
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace, perform pre-employment substance abuse testing and criminal background screening.
