Executive Housekeeper
Property Name: 
Suncadia Resort - Roslyn, WA
Job Title: 
Executive Housekeeper
Location: 
US - WA - Cle Elum
Company Name: 
Suncadia Resort - Roslyn, WA
Work Permit?: 
No
Management 
Position?: 
true
Bonus: 
Yes
Accomodation: 
No


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Job Details

Suncadia Resort features the best of both worlds – luxury and comfort in a secluded wilderness setting, just 80 miles east of Seattle. With a mountain lodge, full service conference center, full service spa, sports center, outdoor amphitheater, trails and recreational areas, 2,000 residential units, and three golf courses, Suncadia has much to offer both guests and associates. We are the ideal employer to launch your career with No Limits. With a wide variety of positions available, we are currently hiring at all levels of experience, and encourage associates who wish to train for advancement into management positions. We strive to hire people with the passion to create extraordinary experiences for our guests. If you have this passion, we have a place for you at Suncadia.

Job Description

Who We Are:

Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development. Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide.
Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size. This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business.

Our Culture:

Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with DH&R. Our associates are proud to work here!

Job Climate:

Suncadia is a true four seasons destination. A forested retreat created to bring out the fun in all of us. Summer at Suncadia extends long past August, with block parties, concerts and the annual 'Runner Stumbles' race. Fall is breathtaking as crisp mornings are replaced by warm, dry afternoons. Long walks in the woods and day trips to nearby towns are a perfect way to soak in the glow of fall's golden foliage. Winter brings a multitude of on-snow activities like sledding, snowshoeing and cross-country skiing. Downhill skiing and snowboarding are close by at Snoqualmie Pass and Mission Ridge. Spring is a time of rebirth at Suncadia. Mountain wildflowers are in bloom as golfers take to the courses and hikers return to the trails ready for another season in Suncadia's spectacular setting.

Job Summary:

The Executive Housekeeper is responsible for providing for the comfort and cleanliness of Resort guests, visitors and employees. The Executive Housekeeper also works in establishing standards of service and cleanliness and interprets these standards to employees through training and standards of performance evaluations.

Duties and Responsibilities:

• Assign, train and direct the staff to carry out the basic program as set up and design such to give the maximum efficiency in performance, maintaining the policies and standards of the Resort;
• Maintain guest rooms and public areas in a clean, comfortable and saleable condition, including private home inventory;
• Coordinate with the Front Office to review occupancy levels and staff labor accordingly;
• Maintain a room history journal detailing inventory, major maintenance and repairs, renovations and general cleaning;
• Supervise inventory system for supplies and equipment and establish reorder levels; keep repair records for equipment;
• Maintain records of linen usage and compare to occupancy levels. Review linen inventory and oversee outsourced laundry operations;
• Test and evaluate cleaning supplies and equipment;
• Coordinate supplies and equipment through requisition system and the Purchasing Department;
• Meet with vendors and contractors to learn about new products and services offered;
• Establish and supervise system of controls to ensure that maximum standards of service are maintained;
• Prepare an annual budget outline for capital expenditures for the Housekeeping Department;
• Remain alert, courteous and helpful to guests at all times;

Job Description

Qualifications:

• Proven ability to train, supervise and evaluate employees;
• High school diploma or equivalent;
• Three years experience in a similar position;
• Ability to communicate effectively;
• Knowledge of cleaning equipment and cleaning chemicals;
• Preferred ability to speak multiple languages.

Suncadia 3600 Suncadia Trail Cle Elum, WA 98922 Phone: 509-649-6400 Reservations: 866-904-6301