Position Info
Job Title:
Human Resources Manager
Company:
The Nines
Property:
The Nines
Location:
Oregon-Portland
Position:
Management
Position Level:
Non Entry
Compensation
Salary Range:
Accommodation:
Not Available
Other Benefits:
Contact
Contact Type:
Employer
Misc.
Industry Categories:
Hotel/Resort
Position Categories:
Human Resources / Training
As the leading hospitality management company, our success is defined by providing the ultimate experience to every customer, investor, partner and associate.
We are passionate about making every experience with Sage Hospitality unique, positive, successful and inspiring. We are dedicated to making a difference in the lives of our guests, associates, investors and the communities where we live and work.
We are a hotel management company with the right systems in place, incredible offerings in premiere locations, and a team of smart, creative and visionary people at all levels. Our over 25 years of experience tells us that these are precisely the right ingredients to make your experience with Sage sensational.
We Are:
People Focused – We nurture and empower our people to provide seamless execution and extraordinary results
Visionary – We capture the unique potential in each property to provide exceptional experiences for our guests and superior operating profit for our owners
Corporate Citizens – We are a good neighbor, environmental steward and corporate citizen in the communities where we live and operate
Performance Driven – We create and utilize proven, proprietary operations management systems and strategies that drive revenue, increase efficiencies, reduce costs, maximize profitability
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Here at Sage Hospitality our concern is for the comfort of our guests and the way in which we treat our environment. Our Green Effort involves reducing our carbon footprint at every one of our hotel locations by asking our guests to leave our convenient door-hangers out to help us conserve energy.
By placing the hanger on your door, you will be declining guest room cleaning for the day. This will help reduce the hotels’ energy and water usage.
Human Resources Manager
The Nines hotel is the height of luxury. Ideally situated downtown next to Portland’s Pioneer Square and the MAX light Rail, the Nines rests atop the historic landmark Meier & Frank Building. The striking decor and impeccable service is a contemporary homage to the structure’s storied past.
We are currently searching for a Human Resources Manager to join our team.
POSITION FOCUS
Create a work environment that allows for personal growth and development for all associates, encourages an empowered and engaged workforce while supporting the Sage values. Ensure prompt and appropriate response to conflict management. Evaluate and support proper staffing levels and positions to ensure the success of the hotel.
Coordinate, administer and report on various human resource programs, system and procedure to aid in the attraction, retention and motivation of employees in accordance with policies, procedures and government laws and regulations while promoting a safe, fair, positive work environment. The position is responsible for recruiting and hiring primarily hourly employees and daily administration of various salary, benefit, government and employee relations programs. Recommends and implements procedural/process changes.
SERVICE CULTURE FOCUS
To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.
ESSENTIAL RESPONSIBILITIES
? Recruit, screen, interview, perform reference checks and coordinate department interviews for hourly candidates while maintaining the applicant flow logs to ensure quality hires and compliance with federal, state and local laws and regulations.
? Position the hotel as the "preferred employer" in the area by maintaining strong community relations with referral agencies to maintain strong applicant flow.
? Coordinate and conduct associate orientation to introduce the associate to the hotel/company and ensure the appropriate information is disseminated and the appropriate forms are completed and processed: may include but not limited to, new hire forms, tax forms, benefit enroll forms, I-9 forms and an overview to the company handbook and employee policies.
? Communicate, educate and administer the associate benefit program in a timely, accurate manner.
? Assist in the development, coordination, and implementation of various associate relations programs and events to ensure consistent administration and reduction of turnover.
? Provide open communications and promote a positive and pro-employee work environment.
? Bring all sensitive associate related information to the attention of the DHR in all instances to limit liability.
? Prepare/monitor Payroll Action Forms & input/update ADP new hires, terms and daily changes to ensure accurate, up-to-date information is available for payroll and management.
? Process forms and respond to written and oral inquiries regarding verification of employment, wages, unemployment compensation and worker's compensation claims, in a manner which is consistent and ensure that liability is minimized.
? Maintain employee records, files and the human resource office systems.
? Compile various corporate reports and property reports to provide management with accurate information and comply with corporate policies and procedures as well as government laws and regulations.
OTHER RESPONSIBILITIES
? May lead loss prevention committee efforts.
? Assist in the competitive wage survey bi-annually. Keep associate bulletin boards current, including, but not limited to: post memos, pictures of associate events, loss prevention materials.
? Maintain records for H.R. related expenses in employee relations, staff training, and recruitment advertising. Ensure purchase orders are completed for all purchases.
? Conduct exit interviews, track trends and complete turnover report in an accurate, timely manner.
? Assume the DHR responsibility in his/her absence and perform special projects as assigned.
? Travel occasionally for recruitment, training purposes or task force.
SUPERVISORY DUTIES
If applicable, one HR Assistant, an occasional intern; however, must be able to manage all associate concerns.
This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and criminal background checks.
Competencies
Strategic Skills
Skilled in all facets of general business or area of specialty. Highly capable with current practices and looks ahead at opportunities to utilize new products, consumer trends, changes in the marketplace, and technology edge. Natural instincts and insight for finding the best solution to unclear issues and problems. Reflects on vast experience to determine numerous future possibilities. Can see how the details fit into the big picture. Highly capable and resourceful problem solver. Manages the creative process within an organization to develop unique solutions. Leverages creative solutions in an organization resulting in competitive advantages. Makes great decisions.
Operating Skills
Effectively divides, assigns, and delegates work. Communicates directions and purpose of work resulting in associate ownership, pride, and quality. Is able to assess how associates can improve performance. Able to motivate and develop associates to their potential.
Courage
Readily leads when challenges arise, formulates and communicates clear work plans, Gives regular feedback on progress towards goals and makes changes accordingly.
Energy and Drive
Competitive, consistently driven to accomplish and exceed goals, able to create sense of urgency.
Personal and Interpersonal Skills
Welcoming and warm personality, demonstrates care for customers and associates, sets the tone for others in stressful situations by responding in a cool, calm, and collected way, creates confidence and trust with others, is viewed by others as honest and direct, comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels, able to create an environment where associates thrive and actively seek approval of the manager, trusts associates, elevates associate confidence by encouraging decision making, is a self-improver who develops a variety of approaches and communication techniques tailored to each situation, builds high performing teams, compels teams to embrace a shared vision for success.
Knowledge/Skills
Must have moderate PC knowledge, Microsoft Office, minimum typing speed of 45 wpm, ability to write and communicate professionally, bi-lingual fluency a plus. Must be hospitality oriented, and possess the ability to complete multiple tasks simultaneously. May require supervision/management skills.
Abilities
Lifting, pushing, pulling and carrying -5% annually requires moving of supplies, files, transporting training materials, lifting binders on a regular basis. Bending/kneeling -5% daily would require entering lower drawers of filing cabinets that require bending, as needed to remove debris from floor to maintain a safe work area. Mobility -30% of day spent around the hotel maintaining employee relations, accessing copier, fax, maneuvering around the busy HR office. Continuous standing -only when conducting training usually 4 hour maximum -average once a month. Excellent hearing required to hear employee concerns, conduct interviews, phone work. Excellent vision required to review documentation, judge appearance, read applications, file records. Excellent speech communication skills required to conduct interviews, counseling sessions, phone work. Excellent comprehension and literacy required to review and prepare documentation.
Education/Formal Training
Four year college degree or equivalent/education experience.
Experience
Experience is required with this company or other organization(s) for one to two years in hotel, human resources or related position.
Material/Equipment Used
Continuous use of all business and office equipment
Environment
95% indoor office environment
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