The Power of One®

The "Power of One" is the key component of the Omni Hotels' company culture:  it's the way we work.

Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code.  Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.

Job Description

The Omni Hilton Head Oceanfront Resort is looking for
cashiers/hosts for the Palmetto Market.

Responsibilities Include:

* Must be able to convey information and ideas clearly.
* Must be able to evaluate and select among alternative
course of action quickly and accurately.
* Must work well in stressful, high pressure situations.
* Must be effective in handling problems in the
workplace, including anticipating, preventing,
identifying and solving problems as necessary.
* Must be effective at listening to, understanding, and
clarifying the concerns and issues raised by co-workers
and guests.
* Must be able to work with and understand financial
information, data and basic arithmetic functions.
* Must remain professional in all situations.
* Approach all encounters with guests and associates in
a friendly, service-oriented manner.
* Maintain regular attendance in compliance with Omni
standards, as required by scheduling which will vary
according to the needs of the hotel.
* Maintain high standards of personal appearance and
grooming, which include wearing proper uniform, hair
neatly tied up w/ a hat or visor, hair net and name tag
when working.
* Comply at all times with Omni standards and
regulations to encourage safe and efficient hotel
operations.
* Be thoroughly acquainted with all technical equipment
to fully utilize its capabilities and extend efficient
services to hotel guests.
* Be thoroughly acquainted with all guest scenarios and
utilize at all times.
* Be actively involved in the sales process through the
increase of personal sales per man-hour, total sales for
the Marketand continuous increase in sales.
* Ensure the delivery of all items called for from guest
rooms by confirmation with guests.
* Maintain cleanliness in the shop and tables outside
the shop
* Interact with other departments to ensure that guest
needs are satisfied.
* Speak with guests in a friendly, warm manner, making
them feel welcome.
* Assist with monthly inventory.

Job Requirements

Requirements Include:

*Previous restaurant or other food/beverage experience;
fine dining and hotel experience is preferred.

*Must obtain TIPS Alcohol Training Certificate before
first day of work.

*Must possess the ability to multi-task in a busy
environment, follow through successfully on guest
requests, ensure guest satisfaction, and work as a team
player.

*Excellent communication and presentations skills .

*Must be familiar with how to operate a computer (Micros
experience a plus).

*Proven phone etiquette skills

*Previous cash handling skills are preferred.

*At minimum, high school diploma or equivalent

*The ability to stand and/or walk for long periods of
time and lift/push/pull up to 30 lbs.

* All applicants must have a flexible schedule, and be
able to work weekends and holidays.