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Room Attendant - Cincinnati/Mason, OH

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Property Name:
Great Wolf Lodge - Mason
Job Title: 
Room Attendant - Cincinnati/Mason, OH
Location: 
Ohio-Cincinnati
Company Name: 
City: 
Mason
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Position Categories: 
Housekeeper
Management  Position: 
No
Salary: 
 
Bonus Pay: 
No
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
 
Phone: 
 
Corporate Overview

Great Wolf Resorts, Inc.® (NASDAQ: WOLF), Madison, Wis., is North America's largest family of indoor waterpark resorts, and, through its subsidiaries and affiliates, owns and operates its family resorts under the Great Wolf Lodge® brand. Great Wolf Resorts is a fully integrated resort company with Great Wolf Lodge locations in: Wisconsin Dells, Wis.; Sandusky, Ohio; Traverse City, Mich.; Kansas City, Kan.; Williamsburg, Va.; the Pocono Mountains, Pa.; Niagara Falls, Ontario; Mason, Ohio; Grapevine, Texas; Grand Mound, Wash.; and Concord, N.C. Through Great Wolf Resorts’ environmental sustainability program, Project Green Wolfâ„¢, the company is the first and only national hotel chain to have all US properties Green Seal™ Certified - Silver.

The company’s resorts are family-oriented destination facilities that generally feature 300 - 600 rooms and a large indoor entertainment area measuring 40,000 - 100,000 square feet. The all-suite properties offer a variety of room styles, arcade/game rooms, fitness rooms, themed restaurants, spas, supervised children's activities and other amenities.

Our 5,000 pack members focus each and every day on “Creating Family Traditions, One Family At A Time” meaning that we provide our guests with that first-in-class, customized guest service that sets Great Wolf Resorts apart from its competition.

Job Description
? Willingness to accept the most effective role.
? Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
? Cleans guest rooms and guest areas, including: making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios.
? Utilizes chemicals according to directions and familiarizes self with all material safety data sheets.
? Reports hazardous conditions in work area or equipment to supervisor.
? Maintains a stocked, organized, and clean cart with sufficient supplies.
? Reports maintenance issues.
? Documents and secures lost and found items.
? Communicates with guest on a professional and friendly manner.
? Keeps supplies ready by restocking housekeeping cart at end of shift.
? Assists House person, including delivering guest requests and pick up of used guest items.
? Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.
? Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.
Job Requirements
? Familiar with housekeeping including sanitation, laundry operations, and guest service.
? Good oral communication skills.
? Candidate must be committed to exceeding guest expectations through outstanding guest service.
? Promotes team spirit and works collaboratively to achieve team goals.
? Must be flexible regarding scheduling as it is based on business demands.
? Successful completion of criminal background check and drug screen.

PHYSICAL REQUIREMENTS:
? Lift up to 30 lbs., bending, stretching.
? Exposure to chemicals.
? Push/pull a 100lb. cart along a carpeted surface.
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