Job Summary
Bell Person/Door Person
The Power of One®
The "Power of One" is the key component of the Omni Hotels' company culture: it's the way we work.
Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code. Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.
Job Description
Omni Hotel & Resorts creates genuine, authentic guest
experiences at 50 distinctive luxury hotels and resorts
in leading business gateways and leisure destinations
across North America. From exceptional golf and spa
treatments to dynamic business settings, each Omni
showcases the local flavor of the destination while
featuring four-diamond services, signature restaurants,
Wi-Fi connectivity and a unique wellness options. Known
for its award winning, personalized service, Omni leaves
a lasting impression with every customer interaction,
with a heightened level of recognition and rewards
delivered through its Select Guest loyalty program and
the company?s ?Power of One? associate empowerment
program.
The Bellperson will be responsible for assisting
thestaff with completing tasks that are essential to our
guests' satisfaction.
ESSENTIAL FUNCTIONS:
* Assist in the transport and storage of guest
luggage.
* Assist with guest packages: transport to guest room
or transport to guest meeting area/Omni meeting
rooms.
* Properly "log" all trips originating from the Bell
Stand.
* Maintain a clean and "smart" appearance of uniforms.
* Be knowledgeable about all hotel amenities.
* Be conversant wtih all hotel promotional programs
(guest related).
* Assist housekeeping and front desk.
* Deliver newspapers to each room.
Job Requirements
QUALIFICATIONS:
* High School diploma or equivalent.
* Some experience in hospitality is preferred.
* Must have a valid Driver's License
* Excellent customer service skills.
* Must be comfortable working shifts on weekdays,
weekends, and holidays.
* Must be able to lift up to 50lbs.
WORKING ENVIRONMENT: Working both indoors and outdoors
with regular bending, walking, sitting, and standing for
long periods of time.